Delivery Manager

Descriptions Kuala Lumpur is the host to KPMG's ASPAC Compliance Delivery Centre ('˜'ACDC''), which offers tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust...

Company Description Frasers Group are currently looking for a Delivery Manager to join our growing team in Malaysia. Frasers Group are a global powerhouse within retail, made up of household names such as Sports Direct and USC. IT at Frasers Group is delivered by the in-house team who are passionate about what they do and are not dependent on outsourced...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**KEY RESPONSIBILITIES** - Client Deliver Manager for Enterprise clients - Incident escalation point for Client - Maintains an overall regular view of all incidents impacting the customer - Drives the delivery of remedial actions and recommendations - Ensures timeline and consistent delivery of all service management capabilities. - Ensures all SLAs are met...

KEY RESPONSIBILITIES * - Client Deliver Manager for Enterprise clients - Incident escalation point for Client - Maintains an overall regular view of all incidents impacting the customer - Drives the delivery of remedial actions and recommendations - Ensures timeline and consistent delivery of all service management capabilities. - Ensures all SLAs are met...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

Objective: - To be able to resolves client support and services issues with a proven ability to implement and communicate difficult decisions to ensure good customer service is achieved and assist in company business growth. **Responsibilities**: - Understand and interpret terms and conditions of support contract, delivery measurements, labor rates,...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Introduction** an opportunity to shape IBM’s future. Start your journey now! **Your Role and Responsibilities** The HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and...

**Information Technology** - Client Delivery Manager (Telco/Network)**Petaling Jaya, Malaysia** **Regional Delivery Centre for Multinational Telecommunications Company** Our CLIENT is a premier Regional Delivery Centre (RDC) committed to bringing the best global communication solutions to global customers such as Australia & Singapore. They are...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

**About Invenco by GVR** Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders...

**A**pplication Delivery Assitant Manager - Hybrid Workplace - Attractive Annual Remuneration Package - Global Environment **Responsibilities** - You are to responsible for Life Core Systems solutions delivery on multiple functionalities. - You have to coordinate and lead up to medium scale project team, arrange project team resources assigned according to...

1. Inventory management 2. Stock receiving 3. Delivery 4. Handling business customers Pay: RM2,500.00 - RM3,000.00 per month **Benefits**: - Company car Schedule: - Afternoon shift - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus

Introduction an opportunity to shape IBM’s future. Start your journey now! Your Role and Responsibilities The HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and has...

**Introduction** an opportunity to shape IBM’s future. Start your journey now! **Your Role and Responsibilities** The HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and...

**Position Summary** **Key Responsibilities** - Ensure prior calls to the customers are made with the given script before delivering the customer’s orders. - To ensure all delivery SOPs are always adhered to - 100% compliance - Provide exceptional customer service by being friendly, courteous, and professional. - To ensure all “safe device program”...

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...