Customer Delivery Manager

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

Introduction an opportunity to shape IBM’s future. Start your journey now! Your Role and Responsibilities The HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and has...

**Introduction** an opportunity to shape IBM’s future. Start your journey now! **Your Role and Responsibilities** The HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and...

**Position Summary** **Key Responsibilities** - Ensure prior calls to the customers are made with the given script before delivering the customer’s orders. - To ensure all delivery SOPs are always adhered to - 100% compliance - Provide exceptional customer service by being friendly, courteous, and professional. - To ensure all “safe device program”...

1. Inventory management 2. Stock receiving 3. Delivery 4. Handling business customers Pay: RM2,500.00 - RM3,000.00 per month **Benefits**: - Company car Schedule: - Afternoon shift - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus

Position Summary: - Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and co-workers in a professional manner....

**Areas**: _Petaling Jaya, Shah Alam_ **Responsibilities** - Liaise with the Logistics, Procurement, and Warehouse departments to ensure timely deliveries. - Follow up or update customers on delivery schedule changes, if any. - Manage customer accounts and interact with them to provide and process information. - Administering pricing contracts for small and...

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...

Requirements - 1 - 3 years of work experience - Preferably in logistics - Good communication and leadership skills - 6 working days Responsibility - Manage the parcel and cash processing, disbursement and day-to-day routing. - Manage transportation / distribution routes of branches and solve problems during transportation for maximum efficiency. - Manage...

**A**pplication Delivery Assitant Manager - Hybrid Workplace - Attractive Annual Remuneration Package - Global Environment **Responsibilities** - You are to responsible for Life Core Systems solutions delivery on multiple functionalities. - You have to coordinate and lead up to medium scale project team, arrange project team resources assigned according to...

**Responsibilities** - Leads a team of operations/technical services professionals accountable for all aspects of inbound customer service, including multi-platform, multi-software package technical support, problem identification, and resolution. - Coordinates, controls, and supervises client service activities to ensure the highest quality of client...

Job description: - Delivery Driver is responsible for transporting bakery items from central kitchen to retail outlets and customers. Their duties include picking and loading trays/orders into their vehicle, follow their route and delivering to the locations in a strict time dependant manner. All DO/Invoices to be recorded and update of MDTS system for...

**Responsibilities**: - ** Service Network Development and Management**: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality. - ** Spare Parts Management**: Oversee inventory and procurement of spare parts, ensuring...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

**Work Location**: Subang Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Managing the delivery of support services end-to-end as outlined in the assigned contract. - Ensure customer contractual goals are achieved while providing the Ops Leaders and engineers with operational support and maintain the business profitability within the...