Delivery Specialist

6 months ago


Petaling Jaya, Malaysia Swap Logistics Distributions Sdn Bhd Full time

**Position Summary**

**Key Responsibilities**
- Ensure prior calls to the customers are made with the given script before delivering the customer’s orders.
- To ensure all delivery SOPs are always adhered to - 100% compliance
- Provide exceptional customer service by being friendly, courteous, and professional.
- To ensure all “safe device program” orders are delivered as per SLA and by assignment daily.
- To render support for any other urgent deliveries requested by Transport Delivery Manager.
- Attend regular training, refresher, briefing by HOD on a weekly basis to ensure consistency on customer experience.
- Ensure NO complaints from customers on service deliveries.

**Criteria**
- Required language(s): Bahasa Malaysia, English both verbal & nonverbal
- Valid driver’s license
- 1 year experience in related field. Experience in any courier companies.
- Ability to learn fast, self-starter
- Good interpersonal skills and communication skills
- Ability to work as part of a team with a minimum of direct supervision
- Min SPM with a pass.

**Job Types**: Full-time, Permanent

**Salary**: From RM2,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Health insurance
- Parental leave

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)


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