IT Helpdesk Support

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Responsibilities**: - Responsibilities: - To provide guidance to clients for services (**) offered by AUM - To troubleshoot errors related to hosting related services - To monitor servers’ performances - To ensure servers are working on optimum performance - To reply to clients via Helpdesk - To answer and reply to phone calls on Technical related...

**Our client**: - Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

Office Location: Mutiara Damansara, Petaling Jaya, SELANGOR Work Days: Mon - Fri Work Hours: 9am - 6pm Work Type: Desk bound. No travel required. **JOB RESPONSIBILITIES** 1) Understand the core business 2) Attend to phone-in customers providing required support 3) Provide training and support to new and existing users 4) Assist in marketing events...

Assist IT Administrator in System administration and troubleshooting of Windows and system. - Provide onsite technical support to clients by troubleshooting and resolving network faults and problems with network. - Provide IT helpdesk services and on-site support to end users. - Maintain and update documentation of all on-site IT service request,...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

RequirementsCandidate must possess a Diploma in any field or equivalent experience.At least 1-3 years of working experience in a related field (Helpdesk or Call-Centre) is an added advantage.Preferably executives specializing in Customer Service or equivalent.Skills:Excellent communication, interpersonal, and problem-solving skills.Able to work effectively...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

About the RoleResponsible for delivering outstanding customer service through various channels, including phone, email, and chat.Act as a subject matter expert, possessing in-depth knowledge of our products and services.Maintain accurate records of client interactions, feedback, and issues encountered.Responsibilities:Ensure timely resolution of customer...

Job DescriptionWe are seeking a highly motivated Telecommunications Network Specialist to join our team at Infosys (Malaysia) Sdn. Bhd.The successful candidate will be responsible for providing technical support and resolving issues related to IPVPN and Managed Services, ensuring timely updates to customers on the status of outstanding issues.Provide Level...

**Description** As a HR Intern, you will assist the People Operations Partners in training & development and HR helpdesk. Support and manage daily HR activities and HR task. **Key Responsibilities** **Training & Development** - Support HR team in administration of pre & post training activities for audit - Creation of the Annual Training Plan - Engagement...

_**Come and join one of the top BPO companies in Malaysia that received "Best company to work for in 2020"!**_ - **Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - Act as first contact person for any technical...

**Duties & Responsibilities**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. Deliver the best customer experience by adhering to the Company policies and procedures. Use and develop problem-solving techniques to resolve...

Job OverviewThis position is ideal for a detail-oriented individual who can provide administrative support to the sales team, manage client financial accounts, and interact with customers and suppliers.The successful candidate will have strong organizational skills, be able to multitask, and possess excellent communication skills.Key ResponsibilitiesProvide...