Mandarin Customer Service IT Helpdesk

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

The IT Helpdesk Intern's role is focused on helping end users be: - successful, secure, and productive using the technology assets provided to them. The IT Helpdesk Intern will work at the direction of the Senior IT Engineer. This is a paid internship opportunity. **Responsibilies**: - Provide outstanding customer service to all end users.- - Troubleshoot...

**Hiring of IT Helpdesk (System Administrator), Fresh graduate are encouraged to apply** **Basic Salary : RM 2,800 - RM 3,400 + Allowances** **Location : Petaling Jaya** **Working Day : Mon - Fri** **Working Hours : 9am - 6pm** **Job Scope**: - interacting with customers, responding to their needs. - Gather customer’s information and determine the...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Position : IT Helpdesk (System Administrator)** **Basic Salary : RM 2,800 - RM 3,400 + Allowances** **Location : PJ Trade** **Working Day : Mon - Fri** **Working Hours : 9am - 6pm** **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing...

**Position : IT Helpdesk (System Administrator)** **Basic Salary : RM 2,800 - RM 3,400** **Location : PJ Trade Centre** **Working Day : Mon - Fri** **Working Hours : 9am - 6pm** **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the...

**Position : IT Helpdesk (System Administrator)** **Basic Salary : RM 2,800 - RM 3,400** **Location : PJ Trade Centre** **Working Day : Mon - Fri** **Working Hours : 9am - 6pm** **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to speak in Mandarin, English and Malay. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers...

Ensure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...

**JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English and Malay. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Job Descriptions**: - Create and handle tickets pertaining customer cases - Work closely with Sales and Level 2 support team - Work in team to achieve target **Job Requirements**: - Fluent English - Good communication skills - Able to work in shift - Can adapt to Japanese working culture - Has customer service experience - Good attitude **Job Types**:...

About the RoleWe are seeking a highly skilled and experienced Customer Service Professional in Mandarin Language to join our team. As a customer service professional, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customers receive a high level of service.The successful...

_**URGENTLY HIRING !!! **_ **Basic Salary**: RM3100 + Allowance **Position**:Customer Service Executive (Inbound) - Telco **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: 7AM - 3PM (9 Working hours including 1 hour break) - **FRESH GRADUATED ARE ENCOURAGED TO APPLY...