Current jobs related to Customer Service - Petaling Jaya - Ant Force Sdn Bhd
-
Customer Service
4 days ago
Petaling Jaya, Malaysia Samsung Authorized Customer Service Center (One Mobile Care Sdn Bhd) Full time**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...
-
Customer Service Representative
2 weeks ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeCompany Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...
-
Customer Service Representative
4 weeks ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
-
Customer Service Representative
22 hours ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
-
Outbound Customer Service- Pj
2 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full timeAttend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...
-
Customer Service Support
1 week ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...
-
Fiber Customer Service
4 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full timeJob Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...
-
Fiber Customer Service
2 days ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full timeJob Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...
-
Contact Centre Service Agent
4 weeks ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
-
Service Advisor
7 days ago
Petaling Jaya, Malaysia BMW Service Centre Full timeResponsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...
-
Customer Service Executive
4 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...
-
Customer Service Team Lead
2 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...
-
Service Driver
2 weeks ago
Petaling Jaya, Malaysia BMW Service Centre Full timeJob Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...
-
Contact Centre Service Agent
7 days ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
-
Customer Service
6 days ago
Petaling Jaya, Malaysia Promicom Service (m) Sdn Bhd Full time**Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...
-
Customer Service
1 week ago
Petaling Jaya, Malaysia MyServis International Sdn Bhd Full time**Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Manage and handle all customer's bookings for service and repair appoitments...
-
Customer Support
2 days ago
Petaling Jaya, Malaysia BMW Service Centre (PJ) Full time**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...
-
Customer Service
4 weeks ago
Petaling Jaya, Malaysia Nuetra Sdn Bhd Full timeJoin our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...
-
Customer Service
2 days ago
Petaling Jaya, Malaysia Nuetra Sdn Bhd Full timeJoin our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...
-
Customer-service
1 week ago
Petaling Jaya, Malaysia JOEL & CO Full time**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...
Customer Service
4 weeks ago
Responsibilities:
- Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
- Ensure all SLAs are met accordingly
- Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner by following processes in place
Office location:
- Petaling Jaya
Working Hour:
5 days in a week (Mon-Sat), 9am-7pm. Rotational shift on last day of the month (9am-12am), depends on which shift that entitled
**Requirements**:
- Must have 1 year experience in customer service
- Must fluent in Mandarin & English language
- Minimum degree is required for this role.
Pay: RM3,700.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
Schedule:
- Early shift
- Monday to Friday
- On call
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)