Customer Service

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

**Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Responsibilities & Duties** - Improve customer service experience through creating engaged customers and facilitate organic growth - Derive, implement and monitor service quality bench-markers - Conceptualize programs aimed at maximizing the company's customer retention rates via observance of product quality and customer response trends - Ensure...

**Responsibilities**: Responsibilities & Duties - Improve customer service experience through creating engaged customers and facilitate organic growth - Derive, implement and monitor service quality bench-markers - Conceptualize programs aimed at maximizing the company's customer retention rates via observance of product quality and customer response...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer benefit in decision...

Job description Job description - Attend to walk-in customer, customer orders, inquiries and complaints - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Provide quality service and support in a variety of areas - Maintain a balance between company policy and customer...

**Responsibilities**: > Register and service walk-in shoppers who want to obtain loyalty card at Starling shopping mall counter, Damansara Utama; - Man the Starling loyalty booth counter at shopping mall - answer queries related to mall loyalty program and process the loyalty card. **Requirements**: - To work from 10am to 10pm (Mall operating hours); - To...

**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...