Customer Service Lead

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

AEON Credit Service (M) Berhad is committed to excellence in providing financial services to our customers. As a Direct Sales Executive, you will play a vital role in promoting and selling our credit card and Aeon Member Plus Card products.About the RoleThis role involves selling and promoting our products to customers, ensuring all applications are properly...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

LEAD THE TEAM TO SUCCESSFUL EVENT: - To supervise & lead the team to ensure smooth operation before, during & after the event - To obtain quality leads during event - In the event if there’s no event/roadshow activation, you are required to work as a Telemarketing - Deliver prepared sales script that describe products or services, to persuade potential...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

**Responsibilities**: > Register and service walk-in shoppers who want to obtain loyalty card at Starling shopping mall counter, Damansara Utama; - Man the Starling loyalty booth counter at shopping mall - answer queries related to mall loyalty program and process the loyalty card. **Requirements**: - To work from 10am to 10pm (Mall operating hours); - To...

a) To supervise & lead the team to ensure smooth operation before, during & after the event b) To obtain quality leads during event c) In the event if there’s no event/roadshow activation, you are required to work as a Telemarketing d) Deliver prepared sales script that describe products or services, to persuade potential customers to enroll the product...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...

The Channel Company is seeking a Regional Customer Advocacy Lead to join our delivery team covering the APAC region. This high-visibility, high-impact role will work across both our events and media offerings, leading campaigns for key client accounts and advising internal stakeholders and clients on performance and ongoing delivery.As a Regional Customer...

Hong Leong Assurance Berhad is a leading insurance provider in Malaysia, offering a wide range of life and general insurance solutions to individuals and businesses. We are seeking an exceptional Customer Service Executive to join our dynamic team.About UsWe strive to be the trusted partner of choice for our clients, with a strong commitment to customer...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

About UsAECO Technologies (M) Sdn Bhd is a leading provider of innovative solutions and products. We are committed to delivering exceptional customer service and building long-term relationships with our clients.Our Team:Experienced sales professionalsDedicated customer service representativesHighly skilled technical support staffWe are seeking a talented...

A&W (Malaysia) Sdn Bhd is seeking a highly motivated and results-driven Senior Service Team Lead to join our leadership team.Job Summary:The Senior Service Team Lead will be responsible for overseeing the daily operations of our restaurants, including managing staff, ensuring exceptional customer service, and maintaining a clean and safe work environment.Key...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...