Telecommunications Network Specialist
3 days ago
We are seeking a highly motivated Telecommunications Network Specialist to join our team at Infosys (Malaysia) Sdn. Bhd.
The successful candidate will be responsible for providing technical support and resolving issues related to IPVPN and Managed Services, ensuring timely updates to customers on the status of outstanding issues.
- Provide Level 1.5 in-depth troubleshooting for IPVPN and MS Services, with a focus on understanding and applying the OSI layers.
- Manage proactive monitoring service within the targeted Service Level.
Additionally, the Operational Support Professional will be expected to:
- Fault Logging: Log reported faults into the ticketing system and manage the incident ticket queue within the defined target.
- Helpdesk Support: Provide helpdesk support for general services and manage customer's special requirements and processes.
This role requires strong knowledge of telecommunications systems, networks, Network Protocol, Networking / WAN technologies, and IT support environments. Proficient communication and written skills in English are mandatory.
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Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeThe successful candidate will have experience in network engineering, with a focus on designing, implementing, and maintaining complex network infrastructures.Key ResponsibilitiesDesign, implement, and maintain complex network infrastructures.Manage and maintain CMC's Microsoft AD, MS 365 environment.Deliver support for internal users.Perform IT functions as...
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Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full timeQualification and RequirementsTo be considered for this role, candidates must have:Diploma / Degree in Computer Science, Engineering, Information Technology, Telecommunications, or a related field.Fresh graduates or individuals with working experience in the Telecommunications industry in the Operational and/or Service Delivery field.Desirable qualifications...
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