Helpdesk Support Executive

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

IT Executive (Petaling Jaya) **Salary**: Up to RM5,500 Job Responsibilities: - Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of PC operating systems and common office...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

**Responsibilities**: - Responsibilities: - To provide guidance to clients for services (**) offered by AUM - To troubleshoot errors related to hosting related services - To monitor servers’ performances - To ensure servers are working on optimum performance - To reply to clients via Helpdesk - To answer and reply to phone calls on Technical related...

**JOB DESCRIPTION** Position Title IT executive Industry Vehicle Distributor/ Retail Location Petaling Jaya **Responsibilities**: **Helpdesk & IT Operation** - Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ. - Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance...

RequirementsCandidate must possess a Diploma in any field or equivalent experience.At least 1-3 years of working experience in a related field (Helpdesk or Call-Centre) is an added advantage.Preferably executives specializing in Customer Service or equivalent.Skills:Excellent communication, interpersonal, and problem-solving skills.Able to work effectively...

**Our client**: - Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

Assist IT Administrator in System administration and troubleshooting of Windows and system. - Provide onsite technical support to clients by troubleshooting and resolving network faults and problems with network. - Provide IT helpdesk services and on-site support to end users. - Maintain and update documentation of all on-site IT service request,...

**Duties & Responsibilities**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. Deliver the best customer experience by adhering to the Company policies and procedures. Use and develop problem-solving techniques to resolve...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**RESPONSIBILITIES AND TASKS**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve...

**Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...

In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer issues and enquiries as to...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

About the RoleResponsible for delivering outstanding customer service through various channels, including phone, email, and chat.Act as a subject matter expert, possessing in-depth knowledge of our products and services.Maintain accurate records of client interactions, feedback, and issues encountered.Responsibilities:Ensure timely resolution of customer...