Helpdesk Support Cantonese Speaker Hybrid Workplace

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed. - Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes. - Support team projects and assist the Service Lead in improving...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Responsibilities**: - 1. Admin and manage Helpdesk Ticketing System. - 2. 1st level troubleshooting helpdesk system and contact center call platform user complaint issue. - 3. Isolate the issue and escalate to principal if require for further rectification with follow up update. - 4. To follow up outstanding issue from site and analyse the issue. - 5....

**Requirements** - Good communication skills - Preferably contact centre working experience background - Having a good command of the **English, Mandarin & Cantonese language** due to project nature - University education or certificate preferably in IT or a related discipline - **Good computer literacy** (able to navigate, utilize computer) - **Able to...

**Responsibilities**: - Supporting US & Canada market - Speaking only (No typing or reading) - Support Medium : Video and Audio(standard uniform provided) **Job Requirements**: - SPM and above accepted - Excellent in Mandarin, Cantonese and English - Mandarin/Cantonese Proficiency : 3 - 5 - English Proficiency : B2 - C1 - Fresh graduates are accepted, no...

**Role**:Other Language Expert **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Semi-Voice Key Skills: Communication Customer Service Cantonese english - **Salary**: RM5000-5800 **Location**: Work from home anywhere in...

Build and maintain strong relationships with clients to understand their hiring needs. - Provide guidance to clients on HR best practices and industry trends. - Manage payroll processes accurately and efficiently. - Ensure compliance with tax regulations and employment laws. - Respond to employee payroll inquiries and resolve issues promptly. - Maintain...

**Junior HR Admin - Mandarin Speaker ( Full Time Permanent Vacancy) Hybrid** **Normal Working Days & Normal Working Hours** **Work Location: - Old Klang Road (Hybrid Mode)** **Key Responsibilities**: - Update and maintain employee data and documentation consistently to ensure accuracy and compliance. - Prepare monthly payroll reports & handle routine HR...

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again...

**Job Purpose**: Responsible for delivering business value to partners and customers by architecting solutions that address partners/customer's business problems, needs, and opportunities in modern data center and Hybrid Cloud domain. **Responsibilities**: - Subject Matter Expert (SME) in the development of Modern Data Center Solutions (Compute, Storage,...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers **Walk the customer through the problem-solving process**: - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

**Job Highlights**: - Globally known BPO company - Opportunity to grow in a multinational environment - 1 month full training provided - Accessible by public transport (LRT Ara Damansara) - Attractive salary and benefits **Job Descriptions**: - To surpass customer expectations by delivering exceptional customer service and precise information. - To offer...