Helpdesk Support Cantonese Speaker

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed. - Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes. - Support team projects and assist the Service Lead in improving...

**Key Responsibilities**: - Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. - Assist with setting up new equipment, installing software, and ensuring connectivity for users. - Maintain IT systems through routine maintenance tasks, software updates, and security patches. - Document support...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Requirements** - Good communication skills - Preferably contact centre working experience background - Having a good command of the **English, Mandarin & Cantonese language** due to project nature - University education or certificate preferably in IT or a related discipline - **Good computer literacy** (able to navigate, utilize computer) - **Able to...

**Responsibilities**: - Supporting US & Canada market - Speaking only (No typing or reading) - Support Medium : Video and Audio(standard uniform provided) **Job Requirements**: - SPM and above accepted - Excellent in Mandarin, Cantonese and English - Mandarin/Cantonese Proficiency : 3 - 5 - English Proficiency : B2 - C1 - Fresh graduates are accepted, no...

**All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and English** **Requirements**: - Required language(s): Cantonese, Mandarin & English (Read and write). - Minimum 1 year experience in Customer Services field (call center is advantageous) - Good presentation & negotiation skills with the...

**Our client**: - Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

**Role**:Other Language Expert **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Semi-Voice Key Skills: Communication Customer Service Cantonese english - **Salary**: RM5000-5800 **Location**: Work from home anywhere in...

_**WORK FROM HOME OPPORTUNITY!!!!**_ **Location**: Ara Damansara, Petaling Jaya **Salary**: Basic + Allowance **JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** **and Cantonese** since it will be dealing with **Mandarin and Cantonese **speaker. - **SPM...

Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed. Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes. Support team projects and assist the Service Lead in improving helpdesk...

Key Responsibilities: Provide technical support to endusers, troubleshoot hardware and software issues, and resolve ITrelated problems. Assist with setting up new equipment, installing software, and ensuring connectivity for users. Maintain IT systems through routine maintenance tasks, software updates, and security patches. Document support requests,...

**Job Tasks** - Providing 24/7 printing area support to non-technical end-users - Analyzing issues and implementing a correct resolution - Contact and provide troubleshooting steps to end-users - Dealing with printer supplies queries - Remote printer configuration - Deployment of firmware and SafeCom software - SafeCom account maintenance - Knowledge base...