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Operations Manager
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Shah Alam, Malaysia ZUS Coffee Full timeOverview As the Operation Manager, you will be responsible for overseeing the daily business operations. You will work closely with cross-functional teams to ensure that all processes are running smoothly and efficiently in delivering first-class customer experience as a whole. Your primary goal is to ensure that our business is operating at peak...
Operation Management Intern
3 weeks ago
**Responsibilities**:
- Participate in on-the-ground outlet experience
- Prepare and compile findings for daily/ weekly/ monthly outlet report
- Assist in on-the-ground outlet survey and gather operational feedback
- Engage with a hands-on Customer Service experience
- Aid with operation administrative functions
- Support team members with daily operational duties including IT support management/ coordination
- Involve in project management to implement change/ improvement
- Contribute ideas and suggestions on new operational plans
- Perform any other special projects/ tasks as assigned by superior/ management
**Requirements**:
- Successful completion of introductory courses in relevant Bachelor’s Degree
- Excellent presentation, communication, problem-solving, interpersonal, and time-management skills
- A valuable team player and able to work independently
- Capabilities in identifying problems and evaluating relevant action required to solve outlet issues
- Computer literate with good command of both written and spoken English and Malay
- Possess own transport and willing to travel
**Job Type**: Internship
**Salary**: RM800.00 per month
Schedule:
- Fixed shift