![DL TRAVELS SDN BHD](https://media.trabajo.org/img/noimg.jpg)
Operation Assistant
4 weeks ago
Fresh graduate are encouraged to apply.
- Has responsibility, spontaneous
- Work Independently
- Hardworking, positive attitude
- Outgoing personality, interacts with people confidently and professionally.
- Language:Mandarin, English and Bahasa Malaysia is must, other languages will be added advantage.
Job responsibilities
- Conducting research and comparison, which may include destinations, hotels, flights, restaurants, entrances and services.
- Checking the availability of accommodation, flights or transportation on the customers’ desired travel dates.
- Negotiating the best rates with hotels, airlines, suppliers, rental companies, tour guides, and restaurants.
- Booking excursions, flights, hotels, guides and entrances, as well as arranging transport according to the itinerary finalized by the tour planner.
- Providing support to customers who may need to amend, upgrade or cancel a reservation.
- Answering any questions customers might have about the reservations.
- Sorting out any issues that may arise with bookings or reservations.
- Updating and recording all bookings information on the database.
- Monitoring the bookings' deadlines, cancellation policy, payment, and penalties.
- Arranging and allocating the flight seats, hotel rooms, and meals for customers, and preparing the required lists or documents for hotels, airlines, suppliers, and restaurants prior to the tour.
- Collecting and filing the invoices and receipts for all bookings.
- Getting feedback from the Tour Manager for improvements on future tours' reservations.
- Forward all clients’ addressing complaints or feedback to hotels, suppliers, restaurants after the tour.
- Perform office-based administrative duties whenever required
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
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