Studio Associate

**Responsibilities**:

- Provide customer service for clients.
- Offer advice on product and packages that’ll best meet their preference.
- Manages Cash, Card or Online transactions with customers.
- Manages customer appointments.
- Assist photographer and client during photography session.
- Follow up with customer for a complete photography service.
- Handle refunds or exchange.
- Manages the social media.
- Inventory management (such as reporting and ordering of stocks, receiving orders and restocking).
- Responsible for the overall upkeep of the studio.
- Handling complaints and resolve customer enquiries.
- Balance cash registers during closing time.

**Job Requirements**
- Possess at least an SPM in any field.
- Fresh graduates are highly encouraged to apply.
- Experience in any customer service related position is an advantage.
- Proficiency in Mandarin and Bahasa Malaysia is required.
- Selected applicant will work at Amazing Baby, Bukit Jalil.
- Working hours: Tuesday to Sunday (Monday off day), 11am to 7pm.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Tips

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)
- Bahasa Malaysia (preferred)