Insurance Customer Service Associate

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

Job Summary- To handle telephone and electronic inquiries from agents/brokers, insureds, regulators, customers, claimants, prospective customers and refer to the appropriate business unit, service unit or claims office to enable customers to solve complex problems and improve business.- Job Accountabilities - Key Accountabilities- Research, respond to and...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Insurance **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Problem Solving Teamwork attention to details Must be fluent in speaking both Mandarin and English - Designation: Associate/ Sr. Associate Experience: 6-12 months /...

About FWD Group FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

About FWD Group FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver...

Job Summary- Leads and completes the elicitation of business requirements and their translation into solution requirements to ensure their implementation throughout the project life cycle. This role will generally involve the co-ordination of work of other Business Analysts to deliver the required deliverable or will be a more technical role delivering...

**Job Summary** Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services. **Key Tasks & Accountabilities** - Welcome...

Job Summary- Underwrites and analyzes new and existing life business within delegated authority levels to achieve business goals and maximize customer experience.- Job Accountabilities - Key Accountabilities- Maintains external and/or internal distributor relationships by consistently requesting the correct evidence, consistently making the correct decision...

**Specialist in International insurance** We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur, Malaysia. We are part of International programs of Zurich and we are helping our clients to manage their risk globally. The team is responsible for management of insurance partners around 20 countries in Asia...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...

**Responsibilities**: - Job Description**Responsibilities**: - To give advice to clients on any matters pertaining to their insurance portfolio and to serve in the interest of the clients based on the prescribed policy. - To follow up and liaise with clients, insurance companies and relevant authority on any matters pertaining to their insurance portfolio,...

**Role: Customer Service Associate** **Working Mode : Hybrid** **Job Location : Menara AIA, Bukit Bintang, KL** **Industry: FinTech** **Open to Local Malaysian** **only** **Company Description** JP Caliber is a incorporated company specializing in providing customized recruiting solutions for permanent and contract positions in the Technology and...

Job Summary- Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services.- Key Tasks & Accountabilities- Welcome customers as...

Job Summary- Responds to simple standard customer and distributor facing sales servicing requests in line with documented guidelines and rules, to provide excellent customer service.- Job Accountabilities - Key Accountabilities- Demonstrate an understanding of the customer’s needs and helps ensuring these are met. - Demonstrate a knowledge of relevant...

Kuala Lumpur - Malaysia **About brandME** BrandME is a global trade show exhibit company. We are headquartered in Malaysia, with offices across the America, London, Middle East, APAC region. We are a dynamic and passionate team building towards delivering award-winning and cost-effective exhibit design, production, and support services all around the...

Associate, Customer Care **Job Summary**: - Receive and handle inquiries and complaints from internal and external customers. - Take ownership of customers' inquiries or complaints and resolve them by liaising with respective Business Owners within the specified time frame. - up and update customers timely on complaints raised until they are resolved. -...

_**Start your venture in the Customer Service industry with a renowned International BPO Company! Embark on a meaningful path toward a successful career, complemented by outstanding benefits!**_ **Job Highlights**: - International BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - Full training provided (1 month) -...

**Job Summary** Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services. **Key Tasks & Accountabilities**: - Welcome...