Claims Associate/ Snr Associate

5 months ago


Kuala Lumpur, Malaysia MyGlit Full time

**Role**:Any Other

**Timings**:Day Shift (Permanent)

**Industry**:Insurance

**Process**:Chat

**Functional Area**:Any Other

**Work Mode**:Work from office

Key Skills: Customer Service Problem Solving Teamwork attention to details Must be fluent in speaking both Mandarin and English
- Designation: Associate/ Sr. Associate

Experience: 6-12 months / 12-36

Requirement: 5 nos

Education must be a Graduate from any discipline.

Location : Kuala Lumpur, Malaysia

Basic understanding of Bordereaux management (Claims, Premium, Written, Risk)
- Managing daily volumes and focused to achieve process SLAs and KPI on monthly basis
- Graduate (any stream)
- Associate : 0-1 years of Insurance out of which 1 year of relevant Claims processing experience
- Sr. Associate: 2-3 years of Insurance experience out of which 1 year of relevant Claims processing experience
- Good verbal & written English & Mandarin communication Skills
- Customer service & problem-solving mindset
- Attention to detail
- Teamwork
- Ability to handle pressure and adaptable to change


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