Process Associate

4 months ago


Kuala Lumpur, Malaysia Gratitude Inc. Full time

**Role**:Process Associate

**Timings**:Flexible (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Support Associate Manager
- 2A Level Associate

Local Malaysian only

Mandarin Speaker
- Basic Graduate in any discipline is required
- 1 - 2 years of experience in a BPO environment preferably Retail/CPG Industry.
- Hands-on experience in working on Master data process i.e Agreements/Contracts, Claims etc.
- Experience in working on ERP systems i.e SAP & Web based tools
- Proficient MS Excel

Salary : MYR 2.6-4.9k

3A Level
- 3 - 5 years of experience in a BPO environment preferably Retail/CPG Industry.
- Basic Graduate in any discipline is required
- Strong understanding of Master data process, Amendments, Pricing, licensee, pricing sheets, reports.
- Customer / Client facing experience
- Proficient MS skills

Salary : 4k-6k

4A/4B Level
- 5 - 7 years of experience in a BPO environment preferably Retail/CPG Industry
- Any bachelor’s degree from a recognized institution
- End to End understanding of Master data, Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc
- Problem solving and analytical skills.
- Proficient MS skills
- Customer / Client facing experience preferred

Salary : 6k-7k


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