Associate - Bordereaux Management

2 weeks ago


Kuala Lumpur, Malaysia Gratitude Inc. Full time

**Role**:Any Other

**Timings**:Rotational Shifts (Permanent)

**Industry**:Other

**Work Mode**:Work from office

**Functional Area**:Any Other

Key Skills: Mandarin english Communication Skills Insurance Skills
- **Career Opportunity: Bordereaux Management Associate/Sr. Associate**

**Designation**: Associate/Sr. Associate

**Experience**: 6-12 months or 12-36 months

**Open Positions**: 5

**Salary Range**: RM 3,000 - RM 6,000

**Education**: Graduate from any discipline

**Location**: Kuala Lumpur, Malaysia

We are seeking dynamic professionals to join our team as Bordereaux Management Associates. As an integral part of our organization, you will contribute to the efficient handling of Bordereaux, focusing on claims, premium, written, and risk management.

**Key Responsibilities**:

- **Bordereaux Management**: Demonstrate a basic understanding of bordereaux management, with a specific focus on claims, premium, written, and risk.
- **Performance Metrics**: Manage daily volumes with a strong commitment to achieving service level agreements (SLAs) and key performance indicators (KPIs) on a monthly basis.
- **Education Requirement**: Possess a graduate degree in any discipline.
- **Experience Levels**:

- _Associate:_ 0-1 years of insurance experience, including 1 year of relevant claim processing.
- _Sr. Associate:_ 2-3 years of insurance experience, with at least 1 year of relevant claim processing.
- **Communication Skills**: Exhibit proficiency in both verbal and written English and Mandarin communication.
- **Customer Service Orientation**: Embrace a customer service and problem-solving mindset to ensure client satisfaction.
- **Attention to Detail**: Display meticulous attention to detail in all aspects of Bordereaux management.
- **Teamwork**: Collaborate effectively with team members to achieve common goals and objectives.
- **Adaptability**: thrive in a dynamic work environment, demonstrating the ability to handle pressure and adapt to change.

This role presents an exciting opportunity for individuals with a background in insurance, specifically in claim processing. We value individuals who bring a combination of technical expertise, communication skills, and a proactive mindset to contribute to our team's success.



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