Team Leader Customer Success

**About You** You will be reporting to Head, Customer Experience, where you will be expected to ensure and deliver excellent customer selling journey across our retail outlets in Malaysia. You will support both the determined business targets (KPIs) as well as functioning as a motivator and decision maker to ensure the Customer Experience Specialists in...

(1) Manage associates (team members) work planning & working shift. (2) Safety & Cleaning manage at working area. (3) Monitor daily production process include parameters. (4) Daily report to Production Department. (5) Conduct training to new join of associates. Core Value Technology Innovation TrustWorthiness Dedicated Long Service Team Vision To be the...

Work to ensure people and resources are applied in an efficient and effective manner to meet delivery requirements while achieving quality and safety standards - Ensure that team members follow defined manufacturing procedures and comply with quality requirements - Ensure full adherence to 5S (Sort, Set In Order, Shine, Standardize, Sustain) practices at all...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care customer success customer support- Bachelor’s Degree or at least Diploma or equivalent in any...

**Responsibilities**: - Job Function: Cloud & Software Services Why SoftwareONE?: - We could write a long text about how cool, big, international, forward-looking and diverse we are, but it would be best to take a look at our careers page or: get to know us directly! - Of course, we would still like to give you an insight into our open role as a - Office...

**Job Description Summary**: This role is primarily responsible for providing support to the region O&M contracts, to ensure excellence in the execution of the O&M Programs (Quality, Lean, Risk and others) for the contracts in the region. The role will also lead, in conjunction with the Region O&M Support Leader, the mobilization of the new contracts in the...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or) Manager.

Restaurant Operations LeaderA&W (Malaysia) Sdn Bhd is seeking an experienced Restaurant Operations Leader to oversee the smooth functioning of our Subway store at KSL Mall. The ideal candidate will have a strong background in QSR management and supervisory experience.Key Responsibilities:Foster a positive and productive work environment that promotes...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...

**Job Description Summary**: This role is primarily responsible for providing operation related support to the region O&M contracts, to ensure excellence during the Mobilization, Execution and Demobilization phases of the contracts in the region. The Operations Support Leader will actively coordinate with the Operation Support Leaders of the other regions...

**Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

**Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

**Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

At Thermo Fisher, our customers are our top priority. As a member of our team, you will play a crucial role in providing on-site leadership and day-to-day supervision to a team of Customer Care Representatives (CCR) who service our channel partners and commercial clients in Southeast Asia, and Taiwan. Your responsibilities include mentoring and guiding the...

1. To check monthly attendance report and record include overtime for payroll. 2. To do document filing. 3. To maintain office and room cleanliness, liaise with general worker. 4. Data entry in system. 5. To communicate with other team members regarding administration. Core Value Technology Innovation TrustWorthiness Dedicated Long Service Team Vision To be...

**Responsibilities**: Lead Consultant DevOps and Cloud for Commerce Summary Type of Employment: Permanent Work Location: Mexico (remote) Job Responsibilities: - You will be responsible for elevating the quality and engineering efficiency of all work assignments. - Support our Sales leaders and delivery teams to develop proposed solutions, Level of...

**Responsibilities**: We are looking for an online ad specialist (Part-time) to join our team remotely. - Must be proficient with running an ad campaign on Google, Facebook and LinkedIn. - Should have a complete understanding of running different campaigns on these platforms. (From search, LG to sales conversion) - Work with the design team to produce...

QUALITY INSPECTOR ( INPROCESS) - Report to QC Executive / Technical Assistant on any matter arise. - Monitoring of any quality matters during production activities. - To carryout inprocess inspection for ED coating according to company quality system requirement. - To carry out ED line setup during initial machine run for confirmation of quality. - To daily...

Job Description: '¢ To operate the machine '¢ To wear proper PPE while carrying the task '¢ Do the adhoc tasks assigned by the leader '¢ To do the machine cleaning '¢ To inform the leader or supervisor once the abnormality is observed. '¢ To keep the tools in proper manner after used '¢ To write the record '¢ To carry out the quality checking...

**Job Description Summary**: This role is primarily responsible for providing maintenance related support to the region O&M contracts, to ensure excellence during the Mobilization, Execution and Demobilization phases of the contracts in the region. The Maintenance Support Leader will actively coordinate with the Maintenance Support Leaders of the other...