Customer Service Trainer

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

**What You'll Be Doing**: - Provide internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Responsible for interfacing directly with customers, resolving discrepancies, recommending solutions and/or action plans to internal sales team staff - Responsible for the Order to Invoice Process - Support...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or) Manager.

Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Gulf Marketing Group** is one of the Middle East’s leading, family owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education and...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - information and analyzing customer needs - Contribute to team effort by accomplishing related results as...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Communication Skills Call Centre skills - **Salary: Basic: RM 2800 + KPI: RM 500** **Age Requirements: Below 35 years** **Education...

Greetings from **Nityo infotech**, We are hiring on this below role on immediate basis, please have a look Job role: ' **Customer service**' Job location: Cyberjaya, Malaysia Job type : permanent Experience: 3months to 2 years **Salary**: 2400 RM basic + shift allowance + KPI The Customer Service Advisor interfaces with customers via inbound calls,...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

No Relocation Assistance Offered 160166 - Selangor, Selangor, Malaysia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Business to Business (B2B) b2b sales business development executive Must be fluent in speaking both Mandarin and English - The Business Development...

**Role**:Customer Retention Specialist **Timings**:Day Shift (Permanent) **Industry**:Banking / Financial Services / Broking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Japenese japense Japanese HR Japanese HR CONSULTANT- Basic salary: RM6000 - Language allowance:...

**Client Background**: International Logistic/Shipping company **Industry**:IT **Location**:Petaling Jaya, nearby public transport **Position: Customer Service (Logistic/Import) (Viet)** **Headcount**:1 **Tenure**:Contract **Remuneration**:up to RM 5500 - Provides the main entry point for all shipping from clients. Responsible for the tracking of a...

**Job Content** - Responsible for matters related to customer orders - Maintain good customer relationships - ⁠Responsible for handling customer debt docking **Job Requirements** - Strong communication and coordination skills - Have certain resistance to stress - Have certain sales experience and skills - Proficient in listening, speaking, reading and...

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Responsibilities**: Job Summary The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting...

Req ID: 6423- Job Description: - Handling Operations Administration, Customer Enquiries and Crowd Management: - Facilitate salary crediting and support day-to-day branch operations. Assist customers with EPF withdrawals, full settlement financing accounts, fee-based product inquiries, and investment advisory. - Address queries regarding...

**Department** - After Sales Department **Location** - Klang Valley, Southern & Nothern **About Us** - Founded in 2018, Carro is Malaysia’s fastest growing used car buying and selling platform. The Company’s mission is to simplify the process of buying and selling pre-owned cars through digitalisation. The carro.co platform aims to be the trusted,...

**Roles & Responsibilities**: - Develop workflow for the field service team. - Assist in goal setting, skill enhancement and performance reviews activities for field service staffs. - Investigate and resolve any issues resulting from substandard performance. - Ensure company policies and procedures are followed by the team members. - Provide training to...