Customer Service Specialist

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Customer Management Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance HC : 3 Customer...

**Role**:Customer Retention Specialist **Timings**:Day Shift (Permanent) **Industry**:Banking / Financial Services / Broking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Japenese japense Japanese HR Japanese HR CONSULTANT- Basic salary: RM6000 - Language allowance:...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Courier / Transportation / Freight **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers - Target :ASAP,...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: Mandarin - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance HC : 3 Customer Success Specialist English + Mandarin Mon - Fri, 9-6pm...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care customer success customer support- Bachelor’s Degree or at least Diploma or equivalent in any...

Optimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...

**About You** You will be reporting to Head, Customer Experience, where you will be expected to ensure and deliver excellent customer selling journey across our retail outlets in Malaysia. You will support both the determined business targets (KPIs) as well as functioning as a motivator and decision maker to ensure the Customer Experience Specialists in...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

**Role**:Any Other **Timings**:Day Shift (Part Time) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Access Platform - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance HC : 3 Customer Success Specialist English + Mandarin Mon - Fri,...

**Job Scope**:**JOB DESCRIPTION**: - Answer inbound calls from the customers. - Provide high-quality service to achieve maximum customer satisfaction by resolving customer inquiries. - Proactively respond to customer requests, feedback, and inquiries by answering product and service questions. - Ensuring excellent service is delivered to customers. **JOB...

Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...

Key Responsibilities: The position requires a creative, diligent, hard-working individual with experience in working in a Call Center or Customer Solution environment and knowledge of R2P processes and solutions to drive outstanding customer service and operational efficiency. Details: - Performance Management and Service Delivery - Provide technical...

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $35 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and...

**Responsibilities**: Job Summary The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting...

**Job Content** - Responsible for matters related to customer orders - Maintain good customer relationships - ⁠Responsible for handling customer debt docking **Job Requirements** - Strong communication and coordination skills - Have certain resistance to stress - Have certain sales experience and skills - Proficient in listening, speaking, reading and...