Customer Service Administrator
2 weeks ago
Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience.
- Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions.
- Product Knowledge: Develop a deep understanding of our products or services to effectively address customer inquiries and provide relevant information.
- Documentation: Maintain comprehensive and accurate records of customer interactions, transactions, and resolutions in the company's database or CRM system including documentations of tour group transactions.
- Communication: Collaborate with internal teams such as sales, logistics, and finance to coordinate responses and resolve customer issues in a timely manner.
- Feedback Collection: Gather customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience.
- Process Improvement: Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.
- Compliance: Adhere to company policies, procedures, and compliance standards while handling customer inquiries and processing transactions.
-
Sales Service Executive
2 days ago
Selangor, Malaysia AEON Credit Service (M) Berhad Full time**Location**: - Taman Maluri - Taman Equine - Mid Valley - One Utama - Jalan Kapar - Metro Prima **Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with...
-
Customer Service Associate
Found in: Talent MY C2 - 1 week ago
Kuala Selangor, Malaysia Nityo infotech Full timeWe are urgently hiring for a Customer Service Associate.The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer...
-
Customer Service Associate
Found in: Talent MY C2 - 1 week ago
Kuala Selangor, Malaysia Snaphunt Full timeThe OfferLeadership RoleFantastic work cultureAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...
-
Admin Administrator
3 hours ago
Selangor, Malaysia Evapify Malaysia Sdn Bhd Full timePerforms reception duties, answer incoming calls, direct inquiries and provide accurate information to callers - Manage incoming and outgoing mail, packages and courier services - Maintain office and pantry supplies inventory and place orders when necessary - Manage company assets and office security accesses - Assist with general administrative tasks, such...
-
Customer Service Specialist
4 days ago
Kuala Selangor, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance...
-
Junior Customer Service Executive
Found in: beBee S MY - 2 weeks ago
Jalan Pju 1a/46 , Petaling Jaya Selangor Malaysia 47301 KGW Logistics (M) Sdn Bhd Full timeFamiliarizing yourself with all products and services offered by our company.Working closely with the manager or assigned staff member and completing all allocated tasks.As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:Providing high-quality services and logistics solutions to clients.Preparation of shipping...
-
Customer Service
Found in: beBee jobs MY - 2 weeks ago
Jalan GC , Cyberjaya Selangor Malaysia Halonet Sdn Bhd Full timeAttend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...
-
Junior Customer Service Executive
Found in: beBee jobs MY - 2 weeks ago
Jalan Pju a/ , Petaling Jaya Selangor Malaysia KGW Logistics (M) Sdn Bhd Full timeFamiliarizing yourself with all products and services offered by our company.Working closely with the manager or assigned staff member and completing all allocated tasks.As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:Providing high-quality services and logistics solutions to clients.Preparation of shipping...
-
Customer Service Executive
7 days ago
Selangor, Malaysia Agensi Pekerjaan GMP (M) Sdn Bhd Full time**Responsibilities**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers. - Communication with overseas suppliers to ensure prompt delivery. - Communication with forwarders for timely import clearance and...
-
Executive - document management
Found in: beBee S MY - 1 day ago
Selangor, Malaysia Aeon Credit Service Full timeJOB DESCRIPTION: To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS. Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure. Ensure implementation of proper filing and arrangement of customer documents. Controlling of customer documents...
-
Customer Relations Executive
2 days ago
Selangor, Malaysia TC Management Services Corporation Sdn Bhd Full time**Job description**: - Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment...
-
Kuala Selangor, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Customer Management Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records...
-
Customer Service
2 days ago
Hulu Selangor, Malaysia Power Cool Equipments (M) Sdn Bhd Full timeResponsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. With over 30 years of experience,...
-
Service Supervisor
3 days ago
Selangor, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full time**Service Supervisor - Specialty Rental**: - Functional area: Service- Country: Malaysia- City: Selangor- Company name: Atlas Copco (Malaysia) Sdn. Bhd.- Date of posting: Oct 30, 2023Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working...
-
Customer service support, medical division
Found in: beBee S MY - 3 days ago
Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full timeOpen Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company. Key responsibilities include: Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...
-
Customer Service Executive
Found in: beBee jobs MY - 2 weeks ago
Jalan Tiara , Klang Selangor Malaysia Ladder Technology Industrial Sdn Bhd Full timeInteract courteously with customers to address inquiries or concerns.Provide accurate and helpful information about products or services.Resolve customer complaints efficiently and effectively.Maintain records of customer interactions and transactions.Collaborate with team members to ensure seamless customer support. At least a diploma qualification1-2...
-
Customer Service Officer
Found in: beBee jobs MY - 2 weeks ago
Jalan Dataran Cheras , Cheras Selangor Malaysia DTAC Communications Sdn Bhd Full timeAddress customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen attentively to...
-
Customer Service Executive
Found in: beBee jobs MY - 1 week ago
Persiaran Perusahaan Shah Alam Selangor Malaysia HaiDiLao International Food Services Malaysia Sdn Bhd Full timeHave a good understanding and understanding of the company's productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...
-
Customer Service Specialist
Found in: beBee S MY - 3 weeks ago
Selangor, Malaysia PERSOLKELLY Malaysia Full timePosition : Customer Service Specialist Company Industry : Medical Division Working Hours : Flexible (40 hours per week) | 7am to 4pm/ 8am to 5pm/ 9am to 6pm Working Location : Sunway Pinnacle, Petaling Jaya, Selangor Working Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 – RM4,000 (depend on performance &...
-
Customer Service Specialist
Found in: beBee S MY - 3 weeks ago
Selangor, Malaysia PERSOLKELLY Malaysia Full timeJob Details: Position : Customer Service Specialist (AU) Company Industry : Medical Working Hours : Mon – Fri (5:30am to 2:30pm – Malaysia Time) | **Rotation shift – subjected to business needs Working Location : Sunway Pinnacle, Petaling Jaya, Selangor Working Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 –...