Customer Service Associate

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**What You Will Do**: - Be accountable for the achievement of sales, expense and customer visit frequency targets for assigned territory, as defined by regional plan. - Develop & enhance existing relationships with customers while working independently & maintaining own schedule. - Advise customers on quality assurance & conduct customer store visits to...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

**What You'll Be Doing**: - Provide internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Responsible for interfacing directly with customers, resolving discrepancies, recommending solutions and/or action plans to internal sales team staff - Responsible for the Order to Invoice Process - Support...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or) Manager.

Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...

**Job ID** **22841** **Position Title** - JS Association Manager Infrastructure **Industry** - Call Center/BPO/Shared Service - Knowledge and experience of managing Cloud Infrastructure (Public and Hybrid Cloud) - Knowledge and experience of managing Operating system (VMWare, Linux and Windows) - Knowledge and experience to maintain existing scripting...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

Provide courteous and efficient service to customers. - Greet customers and make them feel welcome - Make recommendations to customers - To achieve monthly personal sales target. - Restock items that are running low and maintain proper display appearances - Maintain a clean, organized, and comfortable boutique's environment - Answer customer enquiry,...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - information and analyzing customer needs - Contribute to team effort by accomplishing related results as...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Communication Skills Call Centre skills - **Salary: Basic: RM 2800 + KPI: RM 500** **Age Requirements: Below 35 years** **Education...

Job DescriptionAs an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to...

Greetings from **Nityo infotech**, We are hiring on this below role on immediate basis, please have a look Job role: ' **Customer service**' Job location: Cyberjaya, Malaysia Job type : permanent Experience: 3months to 2 years **Salary**: 2400 RM basic + shift allowance + KPI The Customer Service Advisor interfaces with customers via inbound calls,...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

No Relocation Assistance Offered 160166 - Selangor, Selangor, Malaysia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Business to Business (B2B) b2b sales business development executive Must be fluent in speaking both Mandarin and English - The Business Development...

**Role**:Customer Retention Specialist **Timings**:Day Shift (Permanent) **Industry**:Banking / Financial Services / Broking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Japenese japense Japanese HR Japanese HR CONSULTANT- Basic salary: RM6000 - Language allowance:...

**Responsibilities**: - Position: - HR Contact Center Associate - **Job Description**:- What You'll Be Doing: - Answer basic HR policy-related questions for managers, employees and coworkers in Mexico and USA and escalate as appropriate. - Educate clients of services available to them and ensure accountability towards self-service tools such as Workday, HR...

We're seeking an IT Support Specialist to join our Quantum team! As a key member of our information team, you'll play a crucial role in ensuring the success of our organization by providing top-notch technical support to our customers.Key Responsibilities:Remote Technical Assistance: Provide timely and effective technical assistance via phone, chat, or email...