Technical Service Representative

2 days ago


Kuala Selangor, Selangor, Malaysia Quantum Full time

We're seeking an IT Support Specialist to join our Quantum team As a key member of our information team, you'll play a crucial role in ensuring the success of our organization by providing top-notch technical support to our customers.

Key Responsibilities:

  • Remote Technical Assistance: Provide timely and effective technical assistance via phone, chat, or email to customers experiencing technical difficulties.
  • Technical Issue Resolution: Diagnose and resolve complex technical hardware and software issues efficiently to minimize downtime and maximize productivity.
  • Resource Utilization: Research questions using available information resources to provide expert advice and guidance to customers.
  • Customer Communication: Advise customers on appropriate actions to take during technical difficulties, ensuring clear understanding and swift resolution.

Requirements:

  • Certification: Associate's degree or equivalent experience in Information Technology or a related field.
  • Tech Skills: Familiarity with various operating systems, software applications, and hardware components.
  • Soft Skills: Excellent communication and customer service skills, with the ability to multitask in a fast-paced environment.


  • Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full time

    Elevate Your Career in Home LivingAbout Our Company CultureWe're a company that values innovation, creativity, and teamwork. Our team is passionate about delivering exceptional home living experiences and making a positive impact on our customers' lives.Job OverviewWe're seeking a highly motivated and customer-focused Sales and Service Representative to join...


  • Kuala Selangor, Selangor, Malaysia Quantum Full time

    As a Technical Service Representative at Quantum, you'll be the go-to expert for our customers' technical needs. With your passion for delivering top-notch support, you'll ensure seamless experiences for our customers and contribute to the growth and success of our organization.Key Job Responsibilities:Provide technical assistance via phone, chat, or email...


  • Kuala Kubu Baharu, Selangor, Malaysia Blacksire Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Remote Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients through live chats, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to...


  • Kuala Selangor, Selangor, Malaysia Colgate-Palmolive (Marketing) Sdn Bhd Full time

    At Colgate-Palmolive (Marketing) Sdn Bhd, we value diversity and inclusion in our workplace. We believe that achieving our purpose starts with our people - ensuring our workforce represents the people and communities we serve.We are committed to creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with...


  • Kuala Selangor, Selangor, Malaysia Quantum Full time

    We're looking for a skilled Help Desk Technician to join our Quantum team! As a key member of our information team, you'll play a critical role in ensuring the success of our organization by providing top-notch technical support to our customers.Key Job Responsibilities:Respond to customer inquiries via phone, chat, or email, providing timely and effective...


  • Kuala Selangor, Selangor, Malaysia Quantum Full time

    You're joining Quantum, a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...


  • Kuala Selangor, Selangor, Malaysia Lime Solution Sdn Bhd Full time

    Job Overview Lime Solution Sdn Bhd seeks a skilled Sales & Business Development Executive to expand our customer base, build relationships, and achieve defined sales targets.Key ResponsibilitiesSales Revenue Growth: Identify new business opportunities and actively pursue potential clients to increase market share and revenue.Client Relationship Management:...

  • Help Desk Analyst

    3 days ago


    Kuala Selangor, Selangor, Malaysia Quantum Full time

    You're joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...


  • Kuala Selangor, Selangor, Malaysia Lime Solution Sdn Bhd Full time

    Job SummaryWe are seeking a motivated and results-driven Sales / Business Development Executive to join our team. This role involves both domestic and international travel to attend industry exhibitions, expos, and networking events. The ideal candidate will be responsible for expanding our customer base, building relationships, sourcing quality vendors and...


  • Kuala Kubu Baharu, Selangor, Malaysia Blacksire Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service through live chats, responding promptly to customer inquiries, and resolving issues efficiently.Key ResponsibilitiesProvide top-notch...

  • IT Support Engineer

    2 days ago


    Kuala Selangor, Selangor, Malaysia Lime Solution Sdn Bhd Full time

    GENERAL JOB BRIEFThis position is responsible for installation, testing, configuring, troubleshooting, fixing & data restoration on hardware, software, and networking systems; understanding of strategic IT solutions. Apply to both internal & external job requirements.Duties & ResponsibilitiesPerform machine setup, troubleshooting & analysis for Company's...


  • Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full time

    Unlock Your Potential in the Furniture IndustryAbout UsAt Signature International Berhad, we're dedicated to delivering exceptional home living experiences. Our team is passionate about creating dream homes that spark joy and happiness.Job DescriptionWe're seeking a dynamic and customer-focused Sales and Service Representative to join our vibrant team. As a...


  • Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full time

    Become a Part of Our Dynamic TeamAbout Signature International BerhadWe're a leading player in the home living industry, committed to delivering exceptional experiences to our customers. Our team is passionate about innovation, creativity, and continuous improvement.Job DetailsWe're looking for a highly motivated and customer-focused Sales and Service...


  • Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full time

    Career Opportunities in Home LivingAbout Signature International BerhadWe're a leading player in the home living industry, committed to delivering exceptional experiences to our customers. Our team is passionate about innovation, creativity, and continuous improvement.Job DetailsWe're looking for a highly motivated and customer-focused Sales and Service...


  • Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full time

    Job Overview:Hiredly X is looking for an experienced Telecommunications Solutions Architect to lead the design and implementation of comprehensive service orchestration solutions for telecommunications services.The ideal candidate will have extensive knowledge of telecommunications technologies, protocols, and standards, as well as technical expertise in...


  • Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full time

    Key ResponsibilitiesAdvise clients on the use and delivery of geospatial business solutions based on industry needs and trends.Design industry solution frameworks aligned to country market demands.Collaborate with sales, partners, solution, and industry service delivery teams to ensure proposed industry solutions accurately address industry needs.Lead design...


  • Selangor, Malaysia Net2source LLP Full time

    The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...


  • Selangor, Malaysia Pustaka Prinsip Sdn Bhd Full time

    **Introduction**: - Having said that, you will be supported by a team of backend staffs, whether it is during pitching of products or technical support to the customers. - Our products are mainly targeting for academic purposes on Higher Education Institution. - This is a challenging, but also exciting for those who are new to the working...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    At Aqi Intl, we're seeking a skilled Technical Support Representative to join our team. As an executive in this role, you'll be responsible for delivering exceptional customer service via phone, email, and chat platforms. Your primary goal will be to resolve technical issues efficiently, while providing a positive experience for our...


  • Kuala Lumpur, Malaysia Cargobase Full time

    Cargobase is looking for a **Technical Support Representative **to help us build a center of excellence from Asia. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia impact Full time

    We're on a mission to revolutionize the way businesses manage and optimize partnerships at impact.com. As a Customer Solutions Specialist, you'll play a critical role in empowering our customers to succeed.Our platform is designed to make it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Communication Skills Technical sales - **Position: Technical Sales Representative (AU RedHat)** **Location: KL...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full time

    Moomoo MY seeks an experienced Financial Service Representative to join our team. As a key member of our support team, you will be responsible for providing comprehensive financial support to our clients.Responsibilities include responding to client inquiries via phone, email, and live chat, as well as assisting with trading account registration and...


  • Kuala Lumpur, Malaysia Solar Turbines Full time

    Career Area: Product Support **Job Description**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tamil speaking) As a Customer Service Representative supporting India market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Korean speaking) As a Customer Service Representative supporting Korea market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Japanese speaking) As a Customer Service Representative supporting Japan market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tagalog speaking) As a Customer Service Representative supporting Philippine market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Vietnamese speaking) As a Customer Service Representative supporting Vietnam market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full time

    About the RoleAs a key member of our support team, you will be responsible for managing customer expectations, responding to inquiries via various channels, and troubleshooting technical issues related to our HRMS software.You will also play a crucial role in gathering customer feedback, collaborating with product and development teams, and maintaining...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    We are seeking a dedicated and empathetic professional to join our team as a Customer Service Representative.The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine desire to help customers.As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service...


  • Kuala Lumpur, Malaysia AirAsia Full time

    Job Description - Responsible to update and distribute all relevant technical data and operations manuals - Record and monitor loan of technical publication documents and ensure manuals are returned - Issue and distribute technical publication documents to all registered holders - Record dispatch of technical publication documents - Check all controlled...


  • Selangor, Malaysia Lenovo Full time

    **Why Work at Lenovo**: Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Job FunctionAs a Service Excellence Representative, you will play a vital role in delivering exceptional customer service experiences for our clients. This involves handling client inquiries, resolving issues, and providing product training and support.Key responsibilities include managing client interactions, escalating complex issues to senior...


  • Kuala Lumpur, Malaysia Schlumberger Full time

    **Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...