Service Excellence Representative

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time
Job Function

As a Service Excellence Representative, you will play a vital role in delivering exceptional customer service experiences for our clients. This involves handling client inquiries, resolving issues, and providing product training and support.

  • Key responsibilities include managing client interactions, escalating complex issues to senior representatives, and continuously improving processes to enhance overall customer satisfaction.
  • Strong communication and problem-solving skills are essential, as well as the ability to work collaboratively with internal teams to achieve shared goals.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time

    We're looking for a talented individual to join our team as a Customer Service Executive. This is a fantastic opportunity to work in a dynamic environment where you can develop your skills and contribute to our success.About the RoleYou will be responsible for managing daily customer orders, responding to customer inquiries, and resolving any issues that may...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers through various channels, including phone calls, emails, and live chats.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    About Pacific Asiawide GroupPacific Asiawide Corporation is one of the world's largest face-to-face advertising and marketing companies, specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from different range of industries.What Does The Role Involve?To provide information about products...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    Role OverviewAEON Credit Service (M) Berhad seeks an experienced Sales Service professional to expand our presence in the Klang Valley market. As a representative of our organization, you will be responsible for promoting our range of personal loans and credit cards to potential customers. This position demands individuals with excellent communication...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Quality Service Representative122338Zurich 56 Company Ltd is seeking a Quality Service Representative to deliver exceptional customer service and support.Key Accountabilities:Ensures delivery of high-quality customer service, achieving set productivity, efficiency, and quality standards.Resolves customer inquiries and concerns in a timely and effective...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Coty Full time

    Customer Service Excellence ManagerThe ChallengeAs a Customer Service Excellence Manager, you will have the opportunity to make a significant impact on our customers' experiences. You will lead our team to deliver exceptional customer service, create a luxurious atmosphere, and exceed sales targets.Your Key ResponsibilitiesCustomer Service: Deliver...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    Job DescriptionWe are looking for a highly skilled Merchant Services Representative to join our team at Touch 'n Go Group. As a key member of our Commercial Operations team, you will be responsible for providing exceptional customer service to our merchants while meeting specific quality expectations.Responsibilities:Provide accurate and timely responses to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    We are seeking a dedicated and empathetic professional to join our team as a Customer Service Representative.The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine desire to help customers.As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    Job DetailsWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Zeal Group. As a key member of our customer service department, you will be responsible for leading and supervising a team of customer service representatives.Main Responsibilities:Lead and supervise a team of customer service representatives.Provide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Avature Full time

    Avature is seeking a talented Customer Service Representative to join our team.Job Description:About the Role:The successful candidate will be responsible for representing the brand's values, maintaining a clean and tidy store environment, and developing fundamental product knowledge.They will also provide personalized product recommendations, build strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full time

    Moomoo MY seeks an experienced Financial Service Representative to join our team. As a key member of our support team, you will be responsible for providing comprehensive financial support to our clients.Responsibilities include responding to client inquiries via phone, email, and live chat, as well as assisting with trading account registration and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GoGoVan Full time

    Job Summary:We are seeking a Training Executive to join our team at GoGoVan. As a key member of our training team, you will be responsible for developing and delivering training programs to our Customer Service Representatives (CSRs).Key Responsibilities:Develop training solutions that meet the needs of our CSRs.Liaise with our Senior Trainer and Customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Malaysia Full time

    We are seeking a highly motivated and experienced professional to fill the role of Financial Services Representative at AIA Malaysia. As a key member of our team, you will be responsible for delivering exceptional customer service and providing innovative financial solutions to meet their evolving needs.About AIA MalaysiaWe pride ourselves on being a leader...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full time

    As a Customer Service Representative at Simplus, you will be responsible for providing exceptional support to our customers through live chat communication. Your primary focus will be on ensuring that customer inquiries are resolved efficiently and effectively.The ideal candidate should have excellent communication skills, both written and verbal, and be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Job DescriptionWe are looking for a highly skilled and motivated Customer Service Representative to join our team in Kuala Lumpur. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and engaging with walk-in customers. This is an excellent opportunity to grow your career in the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    At Prudential, we are committed to providing world-class customer service. Our Contact Centre page is the first point of contact for our customers, and as a Customer Service Representative, you will be responsible for delivering exceptional service via telephone.Key Responsibilities:Customer Interaction: Respond to customer inquiries, resolve issues, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full time

    Job OverviewCareer International FOS Sdn Bhd is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients via phone, email, or chat.


  • Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at CIMB.Your primary responsibility will be to handle and resolve incoming calls from customers, ensuring that their queries are addressed promptly and efficiently.You will be required to perform verification checks prior to updating customer information or fulfilling...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Muji Malaysia Sdn Bhd Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our sales floor team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key Responsibilities:Assist...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Gulf Marketing Group's VisionWe are seeking a skilled Sales and Service Representative to join our team at GMG Group, who will excel in providing personalized customer experiences and driving sales success.Responsibilities: Demonstrate in-depth knowledge of Nike products and services, guiding customers toward optimal choices.Ensure seamless customer...