Sales and Service Representative

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

Gulf Marketing Group's Vision

We are seeking a skilled Sales and Service Representative to join our team at GMG Group, who will excel in providing personalized customer experiences and driving sales success.

Responsibilities:

  • Demonstrate in-depth knowledge of Nike products and services, guiding customers toward optimal choices.
  • Ensure seamless customer interactions through attentive service, active listening, and timely resolutions.
  • Collaborate with colleagues to optimize store operations, enhance customer satisfaction, and achieve sales objectives.
  • Promote a positive and inclusive store culture by engaging with customers, colleagues, and participating in events.
  • Flexibility to adapt to changing work schedules, handle cash transactions, manage stock levels, and maintain store appearance.

Essential Skills and Qualifications

  • Basic mathematical skills for accurate calculations.
  • Strong verbal and written communication skills in English.
  • Maintain physical stamina for prolonged standing, lifting, bending, and ladder use.
  • Ability to multitask in a dynamic retail environment.
  • Excellent interpersonal and teamwork skills, ensuring exceptional customer service.
  • Previous retail experience an advantage but not required.

Benefits Package

  • Enjoy 5.5 working days per week.
  • Take advantage of staff purchase discounts.
  • Enjoy comprehensive medical coverage and insurance.


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