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Sales Representative

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full time

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice.

The company has a strong presence in seven markets under various brands, including Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH, and Revo Financial. It serves tens of millions of monthly active users and is backed by prominent investors such as Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global, and Peak XV Partners (formerly known as Sequoia Capital India).

As a sales representative at Carousell Group, you will be responsible for identifying and qualifying leads, reaching out to potential clients, and promoting the company's services and subscription plans. Your goal is to build strong relationships with clients, understand their needs, and provide tailored solutions to enhance customer satisfaction.

  • Qualify leads as sales opportunities
  • Reach out to potential clients through calls, emails or messages
  • Promote our company to potential clients and educate them about our services, subscription plans, and support in product launches
  • Identify client needs and suggest appropriate products/services
  • Tailor product solutions to increase client satisfaction
  • Build rapport and long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Stay up-to-date with latest products/services and their price/payment plans

You will have prior experience in telesales, inside sales, or a similar role, and hands-on experience with sales techniques, including cold calling. You will also have a proven track record of meeting or exceeding sales quotas, strong understanding of sales performance metrics, excellent communication, negotiation, and interpersonal skills. A positive attitude, proactive mindset, and strong problem-solving abilities are essential for this role.