Cafe Supervisor
7 months ago
Ensure high-quality customer service is provided at all times.
- Resolve customer complaints or concerns promptly and effectively.
- Train staff on customer service standards and expectations.
- Oversee day-to-day operations of the café.
- Monitor inventory levels and place orders for supplies as needed.
- Ensure compliance with health and safety regulations.
- Manage cash handling, transactions, and daily financial reporting.
- Stay updated on the café's menu items, specials, and promotions.
- Train staff on product knowledge and upselling techniques.
- Collaborate with management on menu planning and development.
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,400.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
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