Housekeeping Supervisor

2 weeks ago


Kuala Lumpur, Malaysia Berjaya Times Square Hotel, Kuala Lumpur Full time

**Job Requirements**
- Minimum SPM or equivalent
- 2 years experience working in the Housekeeping Department
- Computer literate
- Independent and self -motivated with good communication, presentation and interpersonal skills
- Posses strong analytical, interpersonal and communication skills
- Able to work in shift working environment

**Responsibilities**:

- To ensure the cleanliness of guestrooms and surrounding areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel.
- To supervise service associate rooms and inspect guestrooms and surrounding service areas.
- Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
- To perform secondary duties as assigned by the Executive Housekeeper.
- To report on adverse guest comment as and when required.
- To report and record Lost and Damaged items.
- To log daily events in logbook and follow up on previous information reported by other Team leaders daily.
- To make requisition twice weekly of amenities for guest supplies.
- To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
- To prepare and issue room status report.
- To report and follow up on repair and maintenance.
- To document all incidences in logbook.
- To attend to guest requests and complaints.

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift



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