Housekeeping Supervisor

3 weeks ago


Kuala Lumpur, Malaysia Manpower MY Full time

_**(HOUSEKEEPING SUPERVISOR)**_

Basic Salary: average RM3000 above

**KEY REQUIREMENT**
- Min 3 years in supervisory level in Hotel housekeeping operation
- 2-3 years as Room Attendant in Housekeeping

**JOB DESCRIPTION**

**Supervision**:

- Oversee and manage a team of housekeeping staff.
- Assign tasks and responsibilities to ensure efficient cleaning operations.

**Training and Development**:

- Train new hires on cleaning procedures, safety protocols, and customer service standards.
- Provide ongoing coaching and support to enhance staff performance.

**Quality Control**:

- Inspect rooms, facilities, and common areas to maintain high cleanliness standards.
- Address any deficiencies or issues promptly and effectively.

**Inventory Management**:

- Monitor and manage inventory of cleaning supplies and equipment.
- Place orders for supplies as needed and ensure proper storage and usage.

**Scheduling**:

- Create work schedules for housekeeping staff to ensure adequate coverage.
- Adjust schedules as needed to accommodate fluctuations in workload.

**Customer Service**:

- Interact with guests to address any special requests or concerns related to housekeeping.
- Ensure guest satisfaction by promptly addressing any issues or complaints.

**Compliance**:

- Ensure compliance with health and safety regulations, including proper use of cleaning chemicals and equipment.
- Maintain cleanliness and organization in accordance with company standards and policies.

**Reporting**:

- Prepare reports on departmental performance, including cleanliness scores, staff productivity, and budget utilization.
- Communicate regularly with management regarding any operational concerns or improvements.

**Problem Solving**:

- Proactively identify and resolve any operational challenges or issues that arise.
- Implement effective solutions to improve efficiency and productivity.

**Team Leadership**:

- Foster a positive and collaborative work environment among housekeeping staff.
- Motivate and inspire team members to achieve departmental goals and objectives.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- room attendant.: 2 years (preferred)
- supervisor: 2 years (preferred)

**Location**:

- Kuala Lumpur (preferred)

Willingness to travel:

- 75% (preferred)



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