Junior Associate Director, Investor Operations

2 weeks ago

Kuala Lumpur, Malaysia MUFG Investor Services Full time

Company Description
**About MUFG Investor Services**:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

LI-Hybrid

**Job Description**:
Opportunity coming soon

We are building out our soon-to-be opened office in Malaysia and are wanting to hear from dynamic and experienced Investors Operations individuals.

The opportunity will provide you a platform to elevate your learning in your career. You will be part of a refreshing people culture were we encourage remote and in-office working to strike a work-life balance that ensures delivery for our clients and supports our teammates and helps everyone to achieve a sense of belonging.

Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:

- Manage and guide any direct reports in daily deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting and cash.
- Be a main contact for daily client inquiries and deliverables covered by your reporting lines, ensure resources are allocated to complete deliverables within Service level agreements
- Support management in addressing any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
- Support any direct reports with training and guide individual performance and development with guidance and support of the manager through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews following company standards. Foster a professional environment of encouraging personal and professional development.
- Ensure regular communications such as check-in meetings/calls with direct reports, encouraging team work, support and a positive team culture
- Support management with driving department initiatives, projects, risk mitigation
- Support Investor Operations projects within your team, encouraging participation, constructive feedback and idea generation from the team members
- Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

**Qualifications**:

- Diploma or Bachelor's degree preferably in a business related field or related experience
- 3+ years experience in financial services, fund administration, asset management, banking or client service
- A demonstratable ability to problem solve complex issues and provide guidance, assistance and training would be expected.
- Existing client/customer service experience would be ideal
- Knowledge of Investor Services processes and related functionalities
- Demonstrate business logic and risk adverse approach to processes.
- Demonstrate team leadership experience in Investor Services, fund administration or relevant industry
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

**MUFG is an equal opportunity employer.

  • Junior Associate Director, Client Operations, Hedge

    1 month ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund...

  • Junior Associate Director, Operations Solutions

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking...

  • Junior associate director, operations solutions

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investor Services Full time

    Company Description About MUFG Investor Services: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund...

  • Associate, Client Operations, Hedge Funds

    1 month ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund...

  • Associate Director, Middle Office Operations, Smo

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations; - Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate; - Review pricing and Profit & Loss of portfolios including...

  • Manager, Middle Office Operations, Settlement

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Company Description **About MUFG Investor Services**: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and...

  • Associate Director, Human Resources, Learning

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Company Description MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office...

  • Manager, Middle Office Operations, Settlement

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Reporting to the Director, Settlement Solutions, a list of your responsibilities will include: - Oversee and manage a team of Associates, supporting and collaborating with the team to ensure stability, growth, and success. - Manage and train team members on different forms of payments and help them to become efficient using various banking systems. - Help...

  • Associate, Middle Office Operations, Global Payment

    2 days ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking...

  • Associate, Middle Office Operations, Global Payment

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking...

  • Middle Office Operations, Settlements Solutions

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Company Description **About MUFG Investor Services**: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and...

  • Associate, It, Eut Analyst

    2 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office...

  • Junior Corporate Pa to Director

    4 weeks ago

    Kuala Lumpur, Malaysia Amethyst Partners Full time

    We are looking for a Junior Corporate Personal Assistant to provide comprehensive support to our Director and assist in various operational, administrative, and project-related tasks. **Key Responsibilities**: - Efficiently allocate and track project progress by coordinating tasks across regional teams. - Foster seamless communication and coordination...

  • Associate Director

    4 weeks ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

  • Investor Relations

    4 weeks ago

    Kuala Lumpur, Malaysia Banle International Marketing Limited Full time

    Development of overall IR and PR strategies. - Establish and maintain relationships with retail and institutional investors, analysts, and other key stakeholders. - Collaborate with the finance and legal teams to ensure compliance with regulatory requirements and reporting obligations. - Manage the company's public relations efforts, including media...

  • Middle Office Operations, Settlements Solutions

    4 weeks ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Provide a full range of Fund Expense services to clients. This includes: - Completion of all client deliverables such as invoice tracking and payment, and query resolution, as required; - Liaise with clients, investment managers, vendors and fund service providers for day-to-day operational issues; - Work with internal teams, such as other Treasury team...

  • Associate Director of Quantity Surveying

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Associate Director of Quantity Surveying

    1 month ago

    Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Product Management

    2 days ago

    Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...

  • Junior/senior sales associate

    4 days ago

    Kuala Lumpur, Malaysia World Mode Malaysia Full time

    Position : Sales Associates (Junior & Senior) Company: Luxury Designer Brand (Malaysia) Location: Pavilion/KLCC/TRX, Kuala Lumpur Requirements: Minimum 1 year of working experience in retail / luxury industry. Fresh Graduates are encouraging to apply. Pleasant and good grooming skills. Passionate with fashion and luxury retail industry. Customer oriented...