Receptionist

6 months ago


Kuala Lumpur, Malaysia JLL Full time

JLL supports the Whole You, personally and professionally.

Receptionist
Work Dynamics

**What this job involves**:
The Receptionist will undertake administrative duties that will include but not be limited to:
Mail despatch, receipt and internal distribution
Some support with operational activities such as room set-ups and floor inspections
Vendor work permits including safe work method statements and service validation
Occupancy services for room bookings and employee registration
Reception and visitor management
Badge management
Locker allocation
General enquiries
Printing and photocopying
Incoming calls answering

The Receptionist is generally the first point of contact for visitors, guests and vendor personnel, making this role one of the most important in the IFM team. That ever-present welcoming smile is the start of the great Workplace Experience for visitors and regulars alike.

Providing onsite support

Whilst site administration will be the responsibility of the Facilities Coordinator, it is not uncommon for the Receptionist to assist during times of high volume. This might entail work with Microsoft Word, Excel or PowerPoint. This may also entail support with the helpdesk ticketing platform.

Your working day will include breaks. The reception should be covered at all times, so coordination of your breaks with other site personnel will ensure client satisfaction and proper attention to hospitality.

**Sound like you? To apply, you need to**:
Have a Passion for service

Be a Team Player
JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. As the Receptionist, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record in timeliness and accuracy, all while following company standards and procedures.

Be a Client Focused enthusiast
It is important that you can easily interact with the client staff and visitors. We’ll also count on you to manage those slightly more difficult situations when people might be having a bad day and are less happy and friendly that they would normally be. Do you have the inner peace to cope with these occasional occurrences, with a smile and a ‘happy-to-help’ attitude?

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.


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