Customer Services Clerk

6 months ago


Port Klang, Malaysia KINTETSU WORLD EXPRESS Full time

Assist in liaise with customer on their shipment needs and attend to customer inquiries.
- Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form.
- Prepare shipping notes and delivery order for cargo sending to warehouse / port.
- Assist in advise and confirm to customer cargoes on board date.
- Sorting & checking the documents in a complete set before passing to EDI Clerk to submit to custom for approval.
- Ensure Delivery order from own drivers or 3rd party are returned timely and enclosed into job folder.
- Checking job folders to ensure all charges accurately captured into the system.
- Prepares accurate invoices to customers, sorting and send to customer on timely manner.
- Issue and confirm transaction in UFS system and close job on timely manner.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM1,500.00 - RM1,800.00 per month



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