Digital Operations Executive

1 month ago


Kuala Lumpur, Malaysia ManpowerGroup Full time

**Digital Operations Executive**

As a Digital Operations Executive, you will play a pivotal role in supporting our tech team. You will be responsible for maintaining and managing our digital products to ensure they function seamlessly. Your efforts will be crucial in enhancing the performance and success of our digital solutions.

**Responsibilities**:

- **Product Maintenance**:Assist in the routine maintenance of our digital products, ensuring optimal performance and user satisfaction.
- **Operational Support**:Work closely with the tech team to manage day-to-day operations of digital products, including troubleshooting and resolving issues.
- **Collaboration**:Liaise between the tech team and other departments to ensure cohesive operation and implementation of digital strategies.
- **Product Improvements**:Contribute to the enhancement of digital products based on user feedback and technological advancements.
- **Quality Assurance**:Monitor product performance, report any discrepancies, and assist in quality control measures.
- **Training & Support**:Provide necessary training and support to team members on new digital tools and products.

**Requirements**:

- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- Strong technical aptitude and familiarity with digital products, O2O, E-commerce platform.
- Excellent problem-solving and analytical skills.

**Salary**: RM4,000.00 - RM4,500.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Digital Operations: 1 year (required)
- product maintenance: 1 year (preferred)
- digital products: 1 year (preferred)
- O2O [Online to Offline]: 1 year (preferred)
- E-commerce platform.: 1 year (preferred)
- CRM software and other digital tools.: 1 year (preferred)



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