Restaurant Assistant Manager

2 weeks ago


Putrajaya, Malaysia PASARAYA DARUSSALAM SDN BHD Full time

We are looking for a Restaurant Assistant Manager (Mandarin Speaker ONLY) to ensure all daily activities run smoothly and efficiently. An assistant restaurant manager supports the restaurant manager in overseeing the daily operations of a restaurant. They manage staff, ensure customer satisfaction, maintain inventory levels, and implement policies and procedures. What makes a good Restaurant Assistant Manager? A good Restaurant Assistant Manager provides excellent customer service and ensures that the overall operation of the workplace runs smoothly. In order to do this job well, it is important not only to have knowledge about how restaurants work but also to feel comfortable working outside normal hours such as weekends or holidays. Responsibilities -Assist the manager to develop and manage restaurant staff -Train new recruits -Enhance service quality by conducting monthly reviews -Attend and solve customers’ complaints -Provide constructive ideas to increase revenue -Ensure day-to-day operations, including reservations, cleanliness, food preparation, and marketing are carried out to industry standards -Ensure documentations, including daily sales figures are constantly updated Requirements and skills -Mandarin Speaker -Work experience as a Outlet Assistant Manager or similar role in the hospitality industry -Good math and reporting skills -Customer service attitude -Communication and team management abilities -Availability to work within opening hours (e.g. evenings, holidays, weekends) -Additional certification in hospitality is a plus
Pasaraya Darussalam Sdn. Bhd. has experienced many changes since our 2002 beginning. One thing that remains unchanged is our commitment to provide quality products at affordable price for our customers.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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