Quality Analyst

**OVERALL PURPOSE OF JOB** The responsibility of the Quality Analyst performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required **DUTIES AND RESPONSIBILITIES**: - Performs quality inspection, documents findings by following...

Quality Assurance Analyst-(230001S6) Description Conduct review on transaction monitoring/name screening alerts closed by transaction surveillance/name screening team ensuring adherence to the various policy, procedures, and regulatory requirements in countries where OCBC operates. Monitor the outcome of QA work conducted and follow up on appeals on...

Position: Quality Analyst - Customer Service (Airlines, Ticketing, Travel & Tours) - BPO Location: Kuala Lumpur, Malaysia Joining date: Sept 1 year experience in Quality Analysis in CS is a Must Relocation costs and paper work will be catered for by Client **Position Overview**: **Responsibilities**: - Analyze customer service interactions for adherence...

Ensure on meeting daily KPIs and accountable for the success and quality of the process - Ability to learn to work with customer internal tools - Meet the Quality audit sampling & ensure the Quality targets are met - Responsible for auditing content and getting meaningful insights to identify knowledge gaps and training opportunities - Reviewing user...

**Title - Data Operations & Quality Analyst** **Location**:Kuala Lumpur, Malaysia** **Job** **type**:Full Time, 1 year contract, Hybrid** **Why QS?** At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other -...

**Title - Data Operations & Quality Analyst** **Location**:Kuala Lumpur, Malaysia** **Job **type**:Full Time, 1 year contract, Hybrid **Why QS? At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other - and as a...

Role: Process Executive/ Quality Analyst (Japanese-Language)Location: KL, MalaysiaMandatory Language: JapaneseTenure: FTC - Fixed term contract, 1 year contract – renewable.Required skills:Good written communication skills and comprehension.Intermediate level knowledge on MS Office applications like Excel, Outlook, and Word.Good on Numerical ability and...

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from onshore to offshore locations. We take special care of Bpo briefing process to gain maximum output from the candidate and everything the company has to offer.We Have A Contrary View But At The Same...

The OfferWork in a company with a solid track record of performanceFlexible working optionsAttractive Salary & BenefitsThe Job You will be responsible for : Partnering closely with the business to ensure compliance to quality standards, oversee audit activities and assist in quality management reviews.Conducting regular quality assurance audits and...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Native Chinese Sr Quality Analyst - Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other Reports results of...

Hi, Savitha here from MSP Hitect Sdn Bhd ! Opening for Business Analyst Client : BANK (6-12 Months Renewal Contract) Location-Kuala Lumpur (Menara) **Salary**: 6k-8k MYR Share CV to [HIDDEN TEXT] Mobile +60164502380 whats app +91 7899744456 If Interested Please send me below details. Total Experience - Relevant in Business Analyst - Relevant in...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

**Responsibilities**: We invest in a diverse workforce as our employees come from many different backgrounds, bringing with them different experiences and perspectives. Become part of a team where community, diversity, and exceptional service are part of everyone’s job. Invest in you! We are expanding the team in Kuala Lumpur. You will be responsible and...

Minimum of 3 years being in senior data analyst role Extract, analyze, interpret & identify patterns in data from various tables or reports. Managing master data, including creation, updates, and deletion Generate reports from single or multiple systems Report the results of analysis to the relevant team members Supporting initiatives for data integrity...

Project Management DepartmentFull-Time PositionResponsibilities- Implement quality into workplace with the influence of quality awareness- Establish trusted partnership with development team to deliver great software and improve development process- Perform exploratory tests and automated acceptance tests to support business scenario validation- Perform...

**Responsibilities**: - Collet, clean, and transform data from multiple sources to ensure accuracy and completeness. - Analyze large datasets to identify trends, patterns, correlations, and anomalies. - Develop queries, scripts, and algorithms to extract and manipulate data as needed. - Create reports, dashboards, and visualizations to communicate findings...

Involve Asia is seeking a skilled and motivated data analyst to join our team. You will work on a variety of projects using data analysis techniques to extract insights and solve complex business problems. As a data analyst, you will be responsible for analyzing data from various sources and providing actionable insights to stakeholders. **Key...

**Job Description (JD)** - Support Project Manager/Project Owner in building business case, including cost/ benefit analysis, project scope, risk assessment. - Produce requirement specifications and outline solution design, incorporating change requests and finalization of requirements. - Analyze and manage the requirements risk and prioritize...

**Responsibilities**: - Analyze user’s business requirements and processes into test cases. - Create and Maintain up-to-date test cases for all deployment solutions and confirm that all solutions are properly tested. - Create documentations for implementations. - Ensure standards and requirements are met through conducting quality assurance tests. -...