Customer Success Specialist

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

Position: Customer Success Specialist Location: George town, Penang Duration: Permanent Language Required: English + Mandarin + Conversational Cantonese (mandatory) Shift: Rotational Salary : RM3300+300 (Basic + Language allowance) Description: The Sales Representative is responsible to secure new business, maintain a relationship with current clients...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...

Job Code: ID-C003-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...

Job Code: ID-C002-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C001-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Responsibilities**:* - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate...

**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...

ob Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality **Responsibilities**: Ensure all communication is handled professionally and promptly but with a human touch across all channels Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them...

We're looking for individuals skilled in Cantonese or Mandarin with English for particular roles. If the idea of using your language skills in a job, welcome to apply. **Language Proficiency**: Mandarin Cantonese English **Job Updates**: There many interesting projects. Let us know what you interested and your speciality!! **Please note that job...

**仕事内容**: **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト！ Job Code: ID-BR-CS-NVJP-1031-1 カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA...

南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト！ Job Code: ID-BR-CS-NRJP-1031-2 カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA...

南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト！ Job Code: ID-BR-CS-NRJP-1031-1 カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA...