Students Liaison Officer

5 days ago


Shah Alam, Malaysia HANSWORTH LEARNING ACADEMY SDN BHD Full time

Join Our Dynamic Online School Team

Are you passionate about education and eager to make a difference in the lives of students worldwide? Look no further Our rapidly expanding online school, offering the esteemed Cambridge IGCSE curriculum, is seeking a talented and enthusiastic individual to join us as a Students Liaison Officer.

Job Scope:
As a Students Liaison Officer, you will play a crucial role in ensuring smooth operations and providing exceptional support to our students and their parents. Your responsibilities will include:
1. Attending to students' and parents' inquiries promptly and professionally.

2. Efficiently handling students' data, ensuring accuracy and confidentiality.

3. Managing students' online attendance and ensuring compliance.

4. Organizing and coordinating recorded lessons to facilitate student learning.

5. Collaborating with online tutors and coordinating their schedules.

6. Developing and maintaining an online lesson timetable.

7. Assigning appropriate online links for different lessons.

8. Managing substitute tutors and arranging replacement classes when needed.

9. Handling students' payment processing and ensuring timely transactions.

10. Processing tutors' claims accurately and efficiently.

11. Assisting in partially marketing the online school through engaging social media postings.

**Requirements**:
1. To excel in this role, you should meet the following requirements:
2. Hold a diploma or higher.

3. Possess excellent fluency in spoken and written English.

4. Have a minimum of five years of experience in a similar field, demonstrating your expertise.

5. Be tech-savvy and comfortable working with various online platforms.

6. Have familiarity with social media marketing strategies, enabling effective promotion of the school.

Other Qualities:
Self-starter: Someone who takes initiative, is proactive, and can drive projects forward independently.

Ability to work autonomously: Demonstrate the capacity to work with mínimal supervision, making sound decisions and prioritizing tasks effectively.

Willingness to work longer hours: As our dedicated Students Liaison Officer, you may occasionally need to work extended hours to meet the demands of the position.

At our online school, we are committed to fostering an inclusive and collaborative learning environment. As a valued member of our team, you will have the opportunity to make a meaningful impact on students' educational journeys and contribute to our exciting growth.

If you are passionate about education and possess the skills and qualities we are seeking, we invite you to join us on this exciting adventure. We look forward to welcoming you to our dedicated team of professionals as we continue to provide exceptional online education to students worldwide. Together, let's shape the future of education

**Salary**: RM2,500.00 - RM3,000.00 per month



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