Sales Team Lead

3 weeks ago


Malaysia TDCX Full time

What is your mission?
- Lead, develop and inspire a team of Sales Development Representatives, Account Directors and Client Solutions Managers towards excellence and overachievement of business goals
- Lead through compassionate management, building a culture of inclusion and belonging for employees
- Develop and execute on a scaled strategy to grow Marketing Solutions New Business customers
- Attend and support crucial client meetings while mentoring and managing the front-line team
- Identify areas of opportunities in our services and contribute to the development of scalable systems, tools and processes to support New Business growth
- Develop and maintain a deep understanding of Marketing Solutions product portfolio and industry knowledge to be able to guide your team through difficult customer engagements
- Be an expert of the components and best practices of Client Products, Client workflows, system and execution
- Possess strong general management capabilities. e.g. ability to report on key business trends, create business plans and quarterly reviews
- Coach for excellence and spot areas of team or individual skill deficiency
- Be able to lead and provide constructive event-based feedback and deploy effective performance improvement plans

**; Requirements**: - Who are we looking for?
- BA/BS degree or equivalent practical experience
- 7-10 year supervising either Account Executives or a field sales team with sales quota responsibilities
- Must have comprehensive understanding of the sales cycle process, the ability to navigate the sales funnel effectively, and proficiency in making accurate sales forecasts are essential
- Prepared to participate in field activities to enhance the overall success of the team
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Experience in operational management for expansion and scale to future SEA markets
- Ability to challenge team members and be challenged to achieve team goals
- Excellent communication, organizational, and customer-service skills
- Ability to work effectively with customers and cross-functional teams


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