Sales Team Lead
6 months ago
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Responsible for the day to day management of the contact centre to ensure that KPIs are met.
Work closely with the teams to achieve Qualitative targets specified by the Client
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
Ensure that the feedback provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
Identify training needs and work with the training department to organize training/ online learning for the team members.
Enhance the performance of team members through the use of call monitors, team briefings, and monthly coaching sessions.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Preferable with 2 years of working experience in the related field is required for this position
Experience leading, inspiring and motivating others to meet goals and metrics
Possess project and resource management skills
Strong communication and interpersonal skills
Excellent decision making and analytical skills.
Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?
**TDCX (NYSE**: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
-
Sales Team Lead
6 months ago
Malaysia TDCX Full timeWhat is your mission? - Lead, develop and inspire a team of Sales Development Representatives, Account Directors and Client Solutions Managers towards excellence and overachievement of business goals - Lead through compassionate management, building a culture of inclusion and belonging for employees - Develop and execute on a scaled strategy to grow...
-
Team Lead, App
7 months ago
Malaysia CIMB Group Full time**Key Responsibilities** - Develop, innovate, execute and communicate sales plans and activities. - Acquire new leads (e.g. by attending corporate talks, by networking with agents, lawyers and developers). - Assign sales leads and referrals (if any) to the sales team and ensure prompt action is taken. - Review sales target for Private Wealth team with Head...
-
Team Lead
5 months ago
Malaysia Aidrivers Full timeKey Tasks - Ensure projects are delivered on time, within scope by working closely with wider team following project deployment strategy / road map - Design testing/commissioning documents where required, to ensure thorough verification of the solution - Understand the details of the project requirements, use cases and user scenarios **Requirements**: -...
-
Team Lead
4 weeks ago
Malaysia Wilh. Wilhelmsen Holding ASA Full timeWe are seeking a Team Lead - Accounts to join our global team, working with Wilhelmsen Ship Management, a comprehensive global maritime group providing essential products and services to the merchant fleet. The successful candidate will be responsible for managing accounts, preparing financial reports, and ensuring the accuracy of financial data.Main...
-
Teamcenter Solution
6 months ago
Malaysia Dream Technology System Full time(Malaysia - PJ) Posted on 25 November 2022 **Responsibilities**: - Participates and takes the lead to support sales in the selection, acquisition, configuration, and troubleshooting of packaged solutions and technical infrastructure components. - Coaching and mentoring other team members including technical enablement to other junior staff. - Assists with...
-
Maintenance Team Lead
4 weeks ago
Malaysia Mohawk Industries, Inc. Full timeMaintenance Team LeadResponsible for manufacturing line reliability and readiness, utilizing best maintenance and safety practices.Main Responsibilities:Ensure technical uptime of assigned manufacturing line.Maximize equipment availability through planned maintenance activities, improvement projects, and upgrades.Provide hands-on training and mentoring...
-
Maintenance Team Lead
4 weeks ago
Malaysia Mohawk Industries, Inc. Full timeRequisition ID: 80414 Maintenance Team Lead Location: Thomasville, North Carolina, United States, 27360 Company Overview: At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the...
-
Sales Representitive #FreshThisWeek
1 month ago
Malaysia A Team World Sdn Bhd Part timeJob Description:We are looking for a motivated and dynamic Property Sales Executive to join our team. You will play a key role in driving sales for our property projects, providing excellent customer service, and building long-term relationships with clients. If you are passionate about real estate and enjoy working in a fast-paced environment, this is the...
-
Finance Team Lead
5 months ago
Malaysia AirAsia Full timeJob Purpose: The Finance Team Lead will oversee and manage the finance department, ensuring financial information is accurate, timely, and compliant with regulations. They will also be responsible for implementing and maintaining accounting systems, processes, and controls, as well as managing the finance team. Key Responsibilities: - Manage and supervise...
-
Team Sales Manager, Retail Telemarketing Centre
6 months ago
Malaysia CIMB Group Full time**Team Sales Manager** - To lead a team of telemarketing agents to perform telemarketing activities such as cross selling all banking products and campaigns to generate leads in order to meet business goals. - To drive and monitor telesales agent performance. - Ability to lead and motivate agents to consistently meet KPI's set. - To convert any incoming...
-
Team Lead
4 weeks ago
Malaysia Wilh. Wilhelmsen Holding ASA Full timeJob Requisition ID: JOBREQ_9147 Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a passionate Team Lead - Accounts who will be working with Wilhelmsen Ship Management, a comprehensive global maritime group providing over half of the merchant...
-
QA Team Lead
5 months ago
Malaysia NodeFlair Full time**Job Summary**: **Salary** RM13,000 - RM16,000 / Monthly EST **Job Type** **Seniority** Lead **Years of Experience** Information not provided **Tech Stacks** Analytics
-
Team Sales Manager, Retail Telemarketing Centre
5 months ago
Malaysia CIMB Group Full time**Team Sales Manager (TSM)** - Accountability: - Monitor, review and analyze performance to ensure results are on track and if not recommend solutions / action plan for rectification - Achieve team level sales target of all assigned products, including cross sell target - Source, select and recruit sales people - Mentor top performing sales staff to become...
-
AML Investigation, Team Lead
4 weeks ago
Malaysia United Overseas Bank Ltd. Full timeExperienced professional sought to lead AML investigation team, driving operational excellence and ensuring compliance with Group standards and regulatory requirements.About the RoleResponsible for the quality and timeliness of output from teams under COE TST.Drives operational excellence within TST, establishing continuous feedback loops and identifying...
-
Sales Representitive #FreshThisWeek
4 weeks ago
Malaysia A Team World Sdn Bhd Full timeWe are seeking a motivated and dynamic Property Sales Executive to drive sales for our property projects, provide excellent customer service, and build long-term relationships with clients.Key Responsibilities:Promote and sell property projects, including residential and commercial properties.Provide professional consultation to clients regarding...
-
Marketing & Sales Lead
5 months ago
Malaysia Ably Resources Limited Full timePermanent Malaysia Posted 2 hours ago I am currently recruiting for a global leading client of mine in Malaysia who are recruiting for a Marketing & Sales Lead to joined their esteemed organisation. This exciting role will be focussing on an exciting new venture within the business and I can honestly say it is an extremely exciting time to join the...
-
Consolidation and Intercompany Team Lead
5 months ago
Malaysia Maxeon Full timePowering Positive Change In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years - from the very edge of outer space to countless rooftops below. Our highly advanced solar products are...
-
Channel Manager
5 months ago
Malaysia Logitech Sales & Marketing Full time**The Role**: **Your Contribution**: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will: - Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives. - Establish and develop productive,...
-
Customer Service Team Lead
6 months ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Customer Service Team Lead
6 months ago
Malaysia TDCX Full time**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...