Admin

1 month ago


Sungai Buloh, Malaysia Proton 3S Autohome Motor Sdn Bhd Full time

**Proton Autohome Motor Sdn Bhd**

Hi,

We are currently looking for Admin at Proton 3s Sungai Buloh.
- Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.
- Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.
- Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.
- Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.
- Ensure all customers' voice is promptly reported to the Management.
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring.
- Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.
- Conduct invitation, record customer's appointment & Perform any other duties as may be appoint by the Company from time to time.

**Requirement**:

- Minimum SPM/Certification/Fresh Graduate/Diploma in any field of study.
- Cheerful
- Good communication and interpersonal skills
- Language required: Bahasa Malaysia & English

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Health insurance

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sungai Buloh: Reliably commute or planning to relocate before starting work (preferred)

Expected Start Date: 08/15/2023


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