Global Test Centre Support Analyst

**Role Description** This is a full-time on-site role for a **Global Test Centre Support Analyst** located in WP. Kuala Lumpur. As a Global Test Centre Support Analyst, you will be responsible for providing technical support, troubleshooting, and customer support to our clients. This role involves collaborating with various teams to ensure smooth testing...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**GENERAL SUMMARY**: Duties and Responsibilities: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Job Title : Test Analyst** **ROLE PURPOSE**: Support Test COE Manager with the implementation of the Testing Centre of Excellence (COE) which contains the Software Testing Life Cycle (STLC) practices to provide a proactive and independent testing service (i.e. SIT & Performance testing) to ensure the quality software delivery to the...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Short Description**: We are currently seeking a high caliber professional to join our team as a Test Analyst. **Responsibilities**: What you’ll do: Value Creation: - Provide education to resources on the testing methodology including test approach, test policy, tools, and technique. - Work with testers for continuous improvement of the testing...

**Short Description**: **We are currently seeking a high caliber professional to join our team as a Test Analyst.** **Job Responsibilities**: **What you’ll do: **Value Creation**: - **Provide education to resources on the testing methodology including test approach, test policy, tools, and technique.**: - **Work with testers for continuous improvement...

**Business & Test Analysts** **Roles & Responsibilities** - Develop Digital Business and Test analysts’ ideal approach, methodology, governance & best practice. - Develop, collate, validate and document business requirements and functional specifications for solutions to Ensure business values of the respective projects are properly captured and...

POSITION OVERVIEW : Testing Engineering Analyst POSITION GENERAL DUTIES AND TASKS: Job Purpose * To work with Business Analyst, Application developer and business users to ensure proper planning and execution of testing to ensure there are no problems with the system before it release to production. Key Duties/Responsibilities * Prepare comprehensive...

**Testing Framework & Approach** Construct and finalize testing framework and approach with regards to data centrereadiness and relocation: - Data Centre Facilities - Data Centre Fit Out - IT Infrastructure - Overall data centrereadiness - Application systems - Performance testing **Data Centre Relocation** - Coordinate testing activities with Data Centre...

Testing Framework & Approach - Construct and finalize testing framework and approach with regards to data centre readiness and relocation: - Data Centre Facilities - Data Centre Fit Out - IT Infrastructure - Overall data centre readiness - Application systems - Performance testing Data Centre Relocation - Coordinate testing activities with Data Centre...

Oversee and manage claims/travel claims, ensuring their timely submission, processing, and resolution. Gain exposure to our internal claim system. - Provide headcount reports and administrative support to the local HR team at the Epicenter. - Collaborate with HR to maintain the employee relation and engagement of the team here. - To Perform any other duties...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems.  We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1.       Execute professional...

Data Processing work related to the logistic field: search, analyst, audit input, as well as reporting management. - Ensure discrepancies are escalated for prompt resolution. - Perform administrative and documentation functions. - Continuously improve on the existing business process. - Coordinate with vendors and customers on shipment progress and...

**Role: Test Analyst** **Job Description (JD)** - Conducts a variety of tests and analyses to ensure that systems meet or exceed specified standards and end-user requirements. - Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. - Identifies defects and recommends appropriate...