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Work From Home Customer Service
2 weeks ago
Working hours:
5 day/week including weekends
Morning shift and night shift
JOB RESPONSIBILITIES
- Responding promptly to customer inquiries by livechat.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
**JOB REQUIREMENTS**
- SPM or equivalent
- Comfortable using computers
- With related experience
**Salary**: RM3,000.00 - RM4,500.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
-
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