Guest Service Officer

**Primary Responsibilities** **Front Office Operation** - Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Assist conduct daily briefings...

**Date**:19 Mar 2024 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** To drive Guest Experience Transformation Initiatives related to Culture Change with regard to MA Sepang context, towards the aspiration of embracing Happy Guest, Caring Host Culture **ESSENTIAL POSITION FUNCTIONS** -...

HOTEL MANAGER - - Inspect the grounds, public areas and guest rooms for appearance and cleanliness - Ensure company standards for housekeeping, decoration and guest services are met - Answer guest question about hotel services and policies - Keep track of the hotel's financials - Interview, hire, train and terminate staff - Monitor staff performance,...

Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

**Primary Responsibilities** **Operation** - Greet and welcome guests at the main entrance - Assist in driveway management - Assist arriving and departing guests by opening and closing car and taxi doors - Maintain a clean and tidy entrance and baggage room - Ensure timely pick up and deliveries pertaining to baggage handling - Provide information and/or...

Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot - Answer guests’ questions regarding local attractions and other available services - Collect and accurately label keys belonging to guests to ensure their proper return - Park guests’ vehicles in predetermined areas within the parking lot while...

Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot - Answer guests’ questions regarding local attractions and other available services - Collect and accurately label keys belonging to guests to ensure their proper return - Park guests’ vehicles in predetermined areas within the parking lot while...

Hotel management trainee Job Description A Hotel Management Trainee assists in overseeing hotel operations, learning to manage staff, handle finances, and provide superior guest service. Responsibilities include coordinating events, managing reservations, and aiding in marketing efforts. **Responsibilities**: - Assist in managing hotel operations...

JOB BRIEF; - Promptly greeting guests with a welcome message - Opening vehicle doors for guests and aiding in the removal of luggage and personal belongings - Driving vehicles to designated areas and safely parking them - Recording parking spots and placing guests’ keys in a safe location - Retrieving vehicles when guests are ready to leave - Directing...

Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

**Job Number** 23142797 **Job Category** Sales & Marketing **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group, transient,...

**Date**:23 Mar 2024 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** - To assist Terminal Experience Executive (Station Master) monitoring the busing operation in CP & Satellite airside and to ensure the smoothness of bus operations at KLIA bus stations. - Responsible for ensuring the safe and...

Responsibilities - Greeting guests and responding to queries. - Changing bed linen and making beds. - Replacing used towels and other bathroom amenities, such as shampoo and soap. - Sweeping and mopping floors. - Vacuuming carpets. - Dusting and polishing furniture. - Emptying trash containers and ashtrays. - Restocking beverages and food items in the...

**Requirements** - Required skill(s): Culinary arts or cooking in a professional setting. - Willing to work in shift, weekend and public holiday - Minimum 1 year working experience - Fresh graduate is encourage to apply **Responsibility** - Ensure smooth operations of the food & beverages section during service - Assist in quality checking and maintaining...

**Requirements** - Required skill(s): Culinary arts or cooking in a professional setting. - Willing to work in shift, weekend and public holiday - Minimum 1 year working experience - Fresh graduate is encourage to apply **Responsibility** - Ensure smooth operations of the food & beverages section during service - Assist in quality checking and maintaining...

**Job Number** 24067585 **Job Category** Event Management **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales,...

**Requirements** - Required skill(s): Culinary arts or cooking in a professional setting. - Willing to work in shift, weekend and public holiday - Minimum 1 year working experience - Fresh graduate is encourage to apply **Responsibility** - Ensure smooth operations of the food & beverages section during service - Assist in quality checking and maintaining...

**رقم الوظيفة** 24050243 **التصنيفات** Rooms & Guest Services Operations **الموقع** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

Airport Representatives at KLIA (Basic mandarin speaking required) Job scope: To follow the Standard Operating Procedures where available and ensure that operations run smoothly. - To compile and update on feedbacks, complaints and escalate to Transport and Casino Marketing immediately. - To meet and greet guests upon arrival and departure. - To provide...

**Primary Responsibilities** **Sales Management** - Achieve daily targeted number of sales calls with effectiveness - Develop business leads for the Hotel on a weekly basis - Prepare monthly list of accounts to penetrate for the following month - Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new...