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Helpdesk Consultant
1 month ago
Inform customers about IT products and services
- Walk customers step-by-step through the problem-solving process
- Help with troubleshooting hardware and software
- Follow up with customers to ensure satisfactory service
- Communicate customer feedback to the appropriate internal team members
Prefer mandarin speaker
**Salary**: RM3,800.00 - RM4,000.00 per month
Schedule:
- Monday to Friday