Data Center Technician

2 weeks ago


Kuala Lumpur, Malaysia Microsoft Full time

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Responsibilities**:

- Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with mínimal customer and business disruption.
- Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with mínimal guidance.
- Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
- Assists and provides guidance to other technicians to complete challenging or complex tasks.
- Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
- Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
- Embodies our culture and values.

**Qualifications**:
Required Qualifications:

- Bachelor's Degree or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

- 2+ years' experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).



  • Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements...


  • Kuala Lumpur, Malaysia Amazon Data Services Malaysia Sdn. Bhd. Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma - Engaged in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning. Key job...


  • Kuala Lumpur, Malaysia Amazon Data Services Malaysia Sdn. Bhd. Full time

    You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning. These activities include the following: Strong work ethics and works well in a team...


  • Kuala Lumpur, Malaysia Amazon Data Services Malaysia Sdn. Bhd. - E49 Full time

    Diploma or Bachelor’s degree or higher in a relevant engineering discipline - 3+ years of experience in a management position with 5 or more direct reports - 3+ years of experience with root cause analysis and troubleshooting/problem solving - 5+ years of relevant work experience in a data center or other critical environment with extensive knowledge in...


  • Kuala Lumpur, Malaysia Amazon Data Services Malaysia Sdn. Bhd. Full time

    High school or equivalent diploma - 1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - Can lift and rack equipment up to 40 pounds Key job responsibilities You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This...

  • Data Center Inventory

    2 weeks ago


    Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD)...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD)...


  • Kuala Lumpur, Malaysia Safar Gemilang Sdn Bhd Full time

    Responsibilities: Perform installation, termination, testing and labeling of cabling for CAT5e/CAT6, coaxial and fiber. Perform site survey at any assigned locations and produce full report on findings. Perform installation of caging, data center containment, cable containment, rack, IT equipment and other electrical/electornic devices. Perform structural...

  • Data Center Inventory

    2 weeks ago


    Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...


  • Kuala Lumpur, Malaysia SAFAR GEMILANG SDN BHD Full time

    Job description Responsibilities: Perform installation, termination, testing and labeling of cabling for CAT5e/CAT6, coaxial and fiber. Perform site survey at any assigned locations and produce full report on findings. Perform installation of caging, data center containment, cable containment, rack, IT equipment and other electrical/electornic devices....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Safar Gemilang Sdn Bhd Full time

    Responsibilities:Perform installation, termination, testing and labeling of cabling for CAT5e/CAT6, coaxial and fiber.Perform site survey at any assigned locations and produce full report on findings.Perform installation of caging, data center containment, cable containment, rack, IT equipment and other electrical/electornic devices.Perform structural works...


  • Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...


  • Kuala Lumpur, Malaysia Katalyst Data Managment Full time

    **Key Responsibilities and Accountabilities** As an Indexing Technician, you must possess exceptional attention to detail. The Indexing Technician is responsible for the capturing of meta-data of our client’s subsurface data while meeting client requirements and specifications. In this role, you will be assigned jobs for various clients/regions and will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

    Data Center Chief Engineer, AWS Infrastructure OperationsJob ID: | Amazon Data Services Malaysia Sdn. Bhd. - E49AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

    Data Center Chief Engineer, AWS Infrastructure OperationsJob ID: | Amazon Data Services Malaysia Sdn. Bhd. - E49AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...


  • Kuala Lumpur, Malaysia Tech people 247 Full time

    **Job Responsibilities:Break-fix**: - **Visually inspecting devices to assess equipment status.**: - **Rebooting routers, servers, storage devices or other equipment**: - **Providing loop-back cables in order to test circuits remotely.**: - **Re-seating or replacing components or cables.**: - **Removing Alternating Current (“AC”) or Direct Current...


  • Kuala Lumpur, Malaysia Safar Gemilang Sdn Bhd Full time

    Responsibilities: Perform installation, termination, testing and labeling of cabling for CAT5e/CAT6, coaxial and fiber. Perform site survey at any assigned locations and produce full report on findings. Perform installation of caging, data center containment, cable containment, rack, IT equipment and other electrical/electornic devices. Perform structural...


  • Kuala Lumpur, Malaysia EZSVS Full time

    **Sales Director (IDC Data Center Professional Services) - Malaysia** **Location: Kuala Lumpur, Malaysia** Job Description: We are looking for an experienced and passionate Sales Director responsible for the development of IDC Data Center Professional Services and the company's business. This role primarily involves local project execution, team...


  • Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    Location: - Kuala Lumpur- Specialisation: - Building & Construction- Salary: - MYR 180,000 - 252,000 (Annual)- Reference: - PR/157110- Contact details: - Sunil See- Job published: - April 09, 2024 20:04**COMPANY OVERVIEW** A globally recognized company with remarkable reputation in providing a portfolio of data centers facility products, solutions and...