Sales Account Manager

3 weeks ago


Petaling Jaya, Malaysia Trinitium Sdn Bhd Full time

**Account Manager Position**

**Job Alert **:We are looking for an experienced Account Manager to join our company. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients and ensuring their needs are met. You will work closely with our technical teams to provide innovative solutions and excellent customer service.

**Responsibilities**:

- Building and maintaining strong relationships with clients
- Providing excellent customer service and technical expertise
- Collaborating with technical teams to provide innovative solutions
- Identifying new business opportunities within existing client accounts
- Negotiating contracts and service agreements with clients
- Conducting account reviews to assess client satisfaction and identify areas for improvement
- Staying up-to-date with the latest industry trends and developments
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status

**Requirements**:

- Diploma/Bachelor's degree in Information Technology or in any related field
- Minimum 3-5 years of experience in account management, customer service or sales is preferred but not always required.
- Experience dealing in both Corporate and Public Sector is a plus.
- Strong communication and interpersonal skills
- Excellent customer service and problem-solving skills
- Strong project management skills
- Ability to identify new business opportunities and negotiate contracts
- Familiarity with CRM software and project management tools
- Ability to work independently and as part of a team
- Have the ability in multi linguistic languages (spoken and written) is a plus



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