Groupm Nexus Manager, Campaign Delivery

5 months ago

Kuala Lumpur, Malaysia GroupM Nexus Full time

**Overview of job**

In this role you will creates an effective link between the client facing Agency teams and the GroupM Nexus teams. You need to ensure that comprehensive briefs are received from the Agency teams and ensures that GroupM Nexus specialists meet clients’ expectations by achieving campaign KPI’s timely and through embedding operational excellence. You are also will be supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches.

**Reporting of the role**

This role reports to: Biddable Campaign Delivery Lead.

**3 best things about the job**:

- Be a game-changer Create an outstanding team by building an unrivalled biddable media delivery capability in the market that can deliver demonstrable competitive advantage
- Building best practice: Setting the benchmark for how each of the performance media channels delivery models to ensure client KPIs are achieved with a best-in-class quality assurance approach an inbuilt continual improvement
- Collaborate with world class agencies: Partner your team with the GroupM media agencies to deliver a fully integrated service model

**GroupM Nexus Responsibilities**:
The GroupM Nexus team adopt a collaborative and customer-centric approach in delivering high value and innovative solutions for our Agencies and Agencies’ clients, including the activation and execution of dynamic media campaigns.

The Campaign Delivery team creates an effective link between the client facing Agency teams and the GroupM Nexus teams. The Campaign Delivery team ensures that comprehensive briefs are received from the Agency teams and ensures that GroupM Nexus specialists meet clients’ expectations by achieving campaign KPI’s timely and through embedding operational excellence. They are also supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches.
- Ensure understanding of all GroupM Agencies brand portfolio, deliverables and campaign KPIs.
- Strong understanding of understanding media behaviors and how the target audience interact with specific channel delivery and ensure common understanding across GroupM Nexus
- Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
- Provide technical perspective in client meetings when specific expertise is required
- Maintain quality control and assurance practices across the assigned cluster of clients and proactively advice Agencies on campaign improvements
- Maintain and comply with finance processes (such as month end reconciliations), GroupM policies and procedures.
- Facilitate and influence cross-function collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
- Encourage knowledge share and continuous learning

**What your day job looks like at GroupM**:

- Serve as key point of contact on brief delivery responses and work with GroupM Agency Planner in developing tactical strategies/responses
- Compile all necessary media recommendations (i.e. media schedules) from respective GroupM Nexus Buying teams
- Oversee end-to-end project management of campaign brief and delivery
- Be responsible across all campaign tracking and reconciliation requirements (including KPI delivery)
- Support the Director of Campaign Delivery team to strategize key account campaigns and ensure optimal delivery and performance alongside with all GroupM Agencies and GroupM Nexus Buying teams
- Share regular updates with Agencies on campaign performance, such as in-flight optimizations and necessary schedule adjustments
- Assist GroupM agencies on consolidating data for ad hoc based reports (e.g. CSI/Savings Report/Cost Avoidance)
- Deliver holistic cross channel campaign analysis (i.e. mid and post campaign reports) working with respective buying teams to provide actionable insights and optimisation recommendations
- Identify new product opportunities that will enhance clients’ digital front
- Roll out test and learn initiatives to drive continuous improvements in campaign performance
- Take an active role in developing broader biddable or digital strategic recommendations and best practices to scale impact at market and regional level
- Any other project or tasks as assigned from time to time

***
**What you’ll bring**:

- Knowledge and passion for digital marketing: digital display, digital branding, digital direct response, SEM, video & mobile
- Able to harvest vast amounts of information, news, data, and research and distill the most important/relevant information for your accounts and their clients
- Ability to influence without authority
- Leadership skills demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility, self-motivation and ability to challenge the status quo.
- Team player demonstrated by the ability to

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