Banquet / Outlet Manager
3 weeks ago
**Main Duties & Responsibilities for Banquet Manager**
- Prepares a weekly covers forecast and ensures all Team Members are scheduled accordingly.
- Assists in the operation at peak times and any other times business needs require hands-on assistance.
- Assists Banquet Sales in planning and organizing functions with organizers.
- Ensures functions are set-up timely and in accordance with event orders.
- Organizes inventories and implements the outlet’s monthly inventory.
- Ensures implementation of SOP and all policies & procedures related to the department.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Orders operating supplies when required, monitors bar transfers and ensures the operation maintains a minimum stock.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Establishes and maintains strong customer relationships and actively promotes repeat business.
- Conducts daily pre-service briefings.
- Checks all mise-en-place and set-up before service.
- Administers requisitions: food store, beverage store etc
**Main Duties & Responsibilities of Outlet Manager**
- Prepares a weekly covers forecast and ensures all Team Members are scheduled accordingly.
- Ensures the correct implementation of all cash-handling procedures including cashiering closing and remittance.
- Assists in the operation at peak times and any other times business needs require hands-on assistance.
- Organizes inventories and implements the outlet’s monthly inventory.
- Ensures implementation of SOP and all policies & procedures related to the department.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Orders operating supplies when required, monitors bar transfers and ensures the outlet maintains a minimum stock.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Establishes and maintains strong customer relationships and actively promotes repeat business.
- Conducts daily pre-service briefings.
- Checks daily mise-en-place, cleanliness and restaurant set-up before service.
- Administers requisitions: food store, beverage store etc.
**Salary**: From RM4,000.00 per month
**Benefits**:
- Health insurance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
**Experience**:
- F & B Management: 3 years (preferred)
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